Jody Beadle

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
• Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
• Enhanced visitor experience by providing detailed information and assistance as needed.
• Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
• Improved office organization with meticulous management of appointment scheduling and client databases.
• Supported company correspondence by drafting and distributing memos and emails.
• Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Sorting Packages, Run DB machines(letter sorter)

• Checked patient insurance, demographic, and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Managed multi-line phone system and pleasantly greeted patients.
• Maintained current and accurate medical records for patients.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.