Dynamic professional with extensive experience in home care at The Allen Family, skilled in patient assessments and home care management. Proven ability to enhance operational efficiency as Owner of Edible Delights by Jody, excelling in client relations and budget development. Dependable and reliable, committed to delivering exceptional service and fostering lasting relationships.
Overview
13
13
years of professional experience
1
1
Certification
Education
Associate of Applied Science - Nursing
Henry Ford College
Dearborn, MI
12-2012
Skills
Hiring and staffing
Budget development
Marketing
Event transportation
Equipment operation
Dependable and reliable
Defensive driving
Behavior management
Clean DMV record
Traffic law compliance
Certification
CDL B - Sept. 2023 - April 2027
Phi Theta Kappa Honor Society Inductee, 2010
Inducted to Phi Theta Kappa National Honor Society for Community College Students who've consistently maintained a 3.5 and better GPA.
Work History
Home Care Aide
The Allen Family
03.2025 - Current
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Maintained patient's home environment to keep safe, clean and familiar.
Provide healthy and nutritious meals and snacks that comply with physician recommendations.
Owner/Creator
Edible Delights by Jody/JoCo Jewels
06.2012 - Current
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Established foundational processes for business operations.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
School Bus Driver Gen Ed/Special Needs
Trinity Transportation/Durham Transportation
06.2023 - 06.2024
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Obeyed federal, Michigan and local traffic laws and regulations to enable safe transportation outcomes for participants.
Communicated information to parents to promote good communication and transparency.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Maintained Michigan driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.