Jody Dase
Results-oriented supervisor with expertise in training and mentoring teams. Proven ability to enhance productivity, ensure compliance, and maintain high standards of accuracy in data collection operations.
Dedicated professional skilled in delivering exceptional customer service and fostering team collaboration. Experience in managing inventory, streamlining processes, and training staff to achieve organizational goals and enhance customer satisfaction.
Detail-oriented supervisor with a strong background in staff management and process improvement. Known for effective team building and complex problem-solving, ready to drive operational success and ensure compliance with industry standards.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Sales Associate
4 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Trained and mentored new sales associates on product knowledge and sales techniques.
- Executed visual merchandising strategies to enhance store presentation and drive customer engagement.
- Collaborated with management to streamline checkout processes, reducing wait times for customers.
- Developed strong relationships with repeat customers, fostering loyalty and enhancing brand reputation.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Supervisor
8 Months- Supervised data collection operations to ensure compliance with guidelines and accuracy of information reported.
- Coached team members on survey protocols and data entry processes to enhance productivity and quality.
- Reviewed completed surveys for accuracy and completeness, addressing discrepancies with field staff promptly.
Supervisor
9 Years 7 MonthsBasic Contact center operations.
Customer service, verbal and written skills, problem solving, team building, record keeping, payroll, and attendance recording.