Jody Greene
Bay,AR
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
9
9
years of professional experience
Work History
Team Lead
Walmart
03.2015 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Marked Tree High School
Marked Tree, ARSkills
- Schedule Management
- Trend Tracking
- Performance Monitoring
- Production Monitoring
- Regulatory Compliance
- Employee Evaluation
- Performance Improvement
- Complaint Resolution
- Invoice Verification
- Quality Control
- Workplace Safety
- Public speaking
- Marketing knowledge
- Customer focus
- Delegation skills
- Business development
Timeline
Team Lead
Walmart
03.2015 - Current
Marked Tree High School
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