Jody Potratz
New Haven,CT
Summary
Proven leader and efficient problem-solver, able to manage teams and enhance operational efficiency at Little Caesars and Silverwood Theme Park. Excelled in safety compliance and customer service, significantly improving guest satisfaction. Skilled in training staff and streamlining procedures, demonstrating a blend of strong organizational abilities and a commitment to excellence. If anyone is your guy it's going to be me.
Overview
2
2
years of professional experience
Work History
Ride Operator
Silverwood Theme Park Inc. Athol ID
06.2024 - 09.2024
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Made sure to make guests feel safe and welcome always to make sure they came back.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Trained new ride operators on safety procedures and ride operations.
LC Team Memebr
Little Ceasars
11.2022 - 06.2024
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Made sure my team was on task and organizing the store for maximum efficiency
- Trained team members and some managers of our store.
- Helped with input when my General Manager was struggling with a specific idea.
- If someone needed anything done or had a question, they came to me.
- Made sure closing procedures were done properly.
Education
High School Diploma -
Central Valley High School
Spokane Valley, WA06-2024
Skills
- Highly motivated worker, if it isn't done right it isn't done at all
- Practice Safety always
- Make services fast and efficient
- Obedient
- Fast learner
- Able to manage others and organize a crew
- Confident with my ability to do a task properly
- Very Patient
Accomplishments
Although I have only had two jobs, they both wanted to make me a Lead/Manager even under the age of 18 at the time, and your company will want the same.
Timeline
Ride Operator
Silverwood Theme Park Inc. Athol ID
06.2024 - 09.2024
LC Team Memebr
Little Ceasars
11.2022 - 06.2024
High School Diploma -
Central Valley High School
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