JODY REITANO
Holly,MI
Summary
Works well with all levels of staff and management. Dedicated to produce good work and customer satisfaction. Manages workflow that leads to satisfaction with consumers, staff and the employer.
Overview
10
10
years of professional experience
Work History
Licensing Coordinator
Aya Healthcare
09.2022 - Current
- Stays up-to-date on State licensing and National Certification requirements to ensure clinicians have required licenses.
- Research information on application and renewal processes to provide clinicians accurate information.
- Audits, verifies credentials and integrity of required licenses and certifications with accuracy.
- Effectively communicates with team both verbal and written, which promotes licenses, renewals and certifications being issued in a timely manner.
- Demonstrates respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
STAFFING SUPERVISOR
Rose Hill Center
05.2017 - Current
- Supervision of Team Support Specialists on all shifts, to include orientation and ongoing training, and monitoring of hours
- Manage daily call-ins and coverage
- Make rounds of programs assuring compliance in all areas
- Handles emergencies and crisis and provides appropriate follow through
- Trains in medication administration, Crisis Prevention Intervention and job duties of Team Support Specialists
- Develop and maintain a new hire training process to be effective and efficient
- Responsible in parts of onboarding hiring process
- Monitors and trains staff approaches to ensure the Care, Welfare, Safety and Security of the residents is maintained resulting in a therapeutic environment.
PHLEBOTOMIST/DONOR CARE SPECIALIST
Community Blood Center of the Ozarks
04.2014 - 02.2015
- Prepared tools, equipment and machinery to safely draw blood and transport samples
- Extracted blood specimens in accordance with lab guidelines
- Communicated calmly with blood donors to promote positive experience and generate repeat donations
- Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage
- Screened Donors to ensure blood donation was safe and acceptable.
Education
PRE-NURSING -
Oakland Community College
Auburn Hills, MISkills
- Conflict Resolution
- Crisis Management
- Effective Interpersonal Skills
- Internal and External Customer Service
- Medication Administration
- Written Communication
- Microsoft Word, Excel and Teams
- Outlook 365
- QuickMAR
- NOVA
Timeline
Licensing Coordinator
Aya Healthcare
09.2022 - Current
STAFFING SUPERVISOR
Rose Hill Center
05.2017 - Current
PHLEBOTOMIST/DONOR CARE SPECIALIST
Community Blood Center of the Ozarks
04.2014 - 02.2015
PRE-NURSING -
Oakland Community College