Jody Simmons
Blanchester,OH
Summary
Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering more than 30-year history of successful loan and mortgage processing.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Processor
Huntington National Bank
Covington, KY
01.2013 - 07.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Communicated with originator and applicant concerning progress of loan file.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering [Type] loans.
Purchasing Underwriter
Tata Consulting Specialties
Milford, Ohio
10.2011 - 12.2012
- Supported review and acceptance or denial of new or renewal business.
- Determined and documented loan conditions and communicated requirements and decisions.
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
Call Center Customer Service Representative
Cincinnati Bell
Cincinnati, OH
07.2011 - 09.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Resolved concerns with products or services to help with retention and drive sales.
Mortgage Loan Closer
Bank Of America
Cincinnati, OH
07.2009 - 06.2011
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Communicated closely with inter-company staff members to promote quick and effective loan workflow.
- Provided highest level of service and support to customers, closing agents and realtors.
- Prepared all paperwork for loan package and arranged final closing meeting.
Education
Associate of Science - Computer Science And Programming
RETS Tech Center
Centerville, Ohio07.1989
High School Diploma -
Wilmington High School
Wilmington, Ohio06.1987
High School Diploma -
Laurel Oaks JVS
Wilmington, Ohio06.1987
Skills
- Closing Documentation
- Credit Bureau Contact
- Title Abstracts
- Insurance Forms
- Personal Reference Verification
- Desktop Underwriter
- Appraisal Verification
- Customer Communication
- Credit Verification
- Lending Software Systems
- Government Lending
Timeline
Mortgage Loan Processor
Huntington National Bank
01.2013 - 07.2022
Purchasing Underwriter
Tata Consulting Specialties
10.2011 - 12.2012
Call Center Customer Service Representative
Cincinnati Bell
07.2011 - 09.2011
Mortgage Loan Closer
Bank Of America
07.2009 - 06.2011
Associate of Science - Computer Science And Programming
RETS Tech Center
High School Diploma -
Wilmington High School
High School Diploma -
Laurel Oaks JVS
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