Jody Thannisch

• Implemented quality control measures to enhance product consistency & customer satisfaction. Procurement & Purchasing of Facility Supplies w/in budget.
• Managed 25+ employees. Recruiting, hiring, training, monthly schedules, performance reviews, time slips in KRONOS. Encouraged a collaborative & productive work environment.
• Experience with KRONOS Payroll app.
• Oversaw departmental budget allocation & expenditures to ensure financial efficiency & accountability. Handled the invoice coding.
• Designed & delivered training programs that improved skills & adherence to company standards.
• Coordinated facility maintenance efforts to ensure a safe & operationally efficient environment.
• Ensured compliance with regulatory standards through regular audits & policy updates.
• Oversaw the team in facility laundry, as well as Residents personal laundry.
• Maintained a friendly yet professional relationship with all of the residents. Whom I genuinely cared about. Making certain they have what they need & that their rooms were cleaned to their satisfaction. I often would accompany several to resident activities. From Happy Hours to Casino Nights. And had a blast.
• Oversaw maintenance of facility grounds for cleanliness and safety standards.
• Reviewed current practices to identify areas for improvement in efficiency.
• Oversaw the daily operations of the environmental services staff.
• Ensured that all equipment was properly maintained and serviced.
• Negotiated contracts with vendors for cost-effective supplies and materials.

• As HEAD OF HOUSEKEEPING, I was responsible for 4-5 housekeepers. I like to encourage the housekeeping staff to work together as a team. When we do so, tasks get accomplished more efficiently & in a more timely manner.
• It was my responsibility to get the Housekeeping list from the front desk. Then assign each housekeeper with their room list for the day.
• I inspected each of those rooms for quality & cleanliness. Also to record any Maintenance needs.
• I was approached often by our extended stay guests offering their gratitude for the "Tight Ship" that I run. Which was always nice to hear.

As: ASSISTANT TO GENERAL MANAGER

• I was involved in every aspect of Hotel Operations.
• I was responsible for maintaining a smooth running team in our Captains absence.

• Although I was Head of the Housekeeping Department, over half of the tasks that I performed were Maintenance related.
• From leaky faucets to "warm" A/C's. I soon found that I simply enjoyed the Maintenance tasks. It was refreshing to do something out of my different.
• Turns out I have an attitude for both.