Accomplished Quality Assurance Specialist at the US Bankruptcy Court, recognized for enhancing accuracy in court records and developing effective training plans. Demonstrated strong analytical thinking and problem-solving skills while providing IT support and proofreading court communications, ensuring high-quality standards and seamless operations.
Experienced with rigorous quality assurance processes to ensure product excellence. Utilizes comprehensive testing strategies to identify and resolve defects efficiently. Knowledge of industry standards and best practices, ensuring consistent and reliable results.
Maintain precision in court docket records.
Court recorder.
Developing instructions and a training plan for docket Clerks.
Provide assistance to attorneys and in house employees.
Correct errors made by attorneys and docket Clerks.
Report bankruptcy statistics to Washington DC on a monthly basis.
Backup Financial which includes cashing out Court employees for the day and preparing the weekly depowww.
Developed and maintained the Court's website www.rib.uscourts.gov
IT help desk
Test new software, provide feedback and train users on it.
Proofreader and editor of Court newsletter.
Received numerous Awards during my 21 years it's Court and was the only employee to have received the state and Superior employee award twice