Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Stevens

Holland,MI

Summary

Results-driven Quality Assurance Specialist with a proven track record at Boars Head, excelling in quality improvements and customer service. Demonstrated analytical thinking and problem-solving skills to enhance product quality and streamline processes. Adept at documentation and internal audits, ensuring compliance and satisfaction in every interaction.

Overview

6
6
years of professional experience

Work History

Quality Assurance Specialist

Boars Head
Holland, MI
05.2024 - 01.2026

During breaks from school such as Winter, Spring, and Summer, I:

  • Resolved customer inquiries by providing accurate and tailored information.
  • Managed inventory by stocking shelves with food and beverages.
  • Ensured store cleanliness through regular sweeping, mopping, and trash removal.
  • Crafted pizzas tailored to customer preferences, ensuring satisfaction.
  • Assisted customers in locating desired items to enhance shopping experience.

General Laborer

Boars Head
Holland, MI
06.2022 - 01.2024

During breaks from school such as Winter, Spring, and Summer, I:

  • Achieved streamlined meat preparation by coordinating seasoning processes and optimizing packaging into correct bags or nets. Enhanced workflow through effective collaboration with team members.
  • Coordinated with colleagues to systematically clean and sanitize work areas following each meat processing session.
  • Coordinated team efforts to address multiple areas when faced with a packed schedule and delays.

General Labor

Down The Hatch Party Store
Holland, MI
07.2020 - 08.2020
  • Resolved customer inquiries by providing accurate and tailored information.
  • Managed inventory by stocking shelves with food and beverages.
  • Ensured store cleanliness through regular sweeping, mopping, and trash removal.
  • Crafted pizzas tailored to customer preferences, ensuring satisfaction.
  • Assisted customers in locating desired items to enhance shopping experience.

Education

Dental Hygiene, Allied Health Sciences

Ferris State University
Big Rapids, MI

Skills

Detail-oriented

Quality assurance

Analytical thinking

Problem-solving skills

Decision-making

Team collaboration

Customer service

Quality improvements

Documentation and reporting

Internal audits

Quality system implementation

Customer focus

Issue resolution

Finished product inspection

Discretion

Materials inspection

Heavy machinery operation

Defect tracking

Sound decision-making skills

Collaboration skills

Verbal and written communication

Performance monitoring

Audit reports

Critical thinking

Data entry

Attentive and observant

Documentation

Attention to detail

Adaptability and flexibility

Production monitoring and assessment

Quality issue identification

Timeline

Quality Assurance Specialist

Boars Head
05.2024 - 01.2026

General Laborer

Boars Head
06.2022 - 01.2024

General Labor

Down The Hatch Party Store
07.2020 - 08.2020

Dental Hygiene, Allied Health Sciences

Ferris State University
Madeline Stevens