Joe Abrego
AT&T Services
HARLINGEN
18
years of professional experience
Upbeat Premises Technician with experience maintaining facilities. Skilled at diagnosing problems, replacing damaged parts and performing preventive maintenance. Flexible and accurate when working long hours in inclement weather. I pride myself on combining strong communication skills with hands-on expertise in field operations to get things done effectively. I'm all about making an impact and delivering results where it really counts.
Work History
Premises Technician
12 Years- Contributed to company growth by consistently meeting or exceeding monthly performance targets for installations and repairs.
- Ensured optimal service quality by conducting thorough inspections and tests after installations or repairs.
- Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
- Reduced downtime for customers by quickly diagnosing issues and implementing effective solutions during service calls.
- Maintained a safe working environment by adhering to safety protocols and using the appropriate tools for each task.
- Read and deciphered graphs and blueprints.
- Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
- Installed and configured new devices and system components.
Head Mixologist
5 Years 7 Months- Managed inventory control processes to ensure optimal stock levels and minimize waste.
- Mentored junior mixologists, fostering skill development and promoting teamwork in high-pressure environments.
- Analyzed customer feedback to refine beverage offerings and improve overall satisfaction rates.
- Ensured strict compliance with health and safety regulations, maintaining a clean and safe working space for both staff and patrons.
- Enhanced team performance by providing comprehensive training on mixology techniques and best practices.
- Established a strong rapport with suppliers, ensuring timely delivery of high-quality ingredients at competitive prices.
- Reduced waste and improved profit margins through precise measurement techniques and ingredient optimization.
- Supervised bar staff, maintaining a professional and productive work environment conducive to excellent service delivery.
- Implemented creative marketing strategies to promote featured drinks, boosting revenue growth.
- Prepared classic, modern, and unique cocktails for each customer.
- Received cash, made change, and issued receipts.
- Input orders into system at point of sale and created guest checks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
No Degree - Architectural Drafting
High School Diploma
Skills
Fiber optic network assembly
Experienced with hand tool applications
Service-oriented background
Team management skills
Wireless networking
Hardware installation
Proficient in mathematical analysis
Problem-solving and maintenance
Workplace safety awareness
Timeline
Premises Technician
AT&T Services
08.2014 - CurrentRead More
Head Mixologist
Casper Entertainment
11.2008 - 06.2014Read More
Texas State Technical College
No Degree from Architectural Drafting
Read More
James Pace High School
High School Diploma
Read More