JOE BELSHAW
Puyallup,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable General Manager with over 8 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
15
15
years of professional experience
Work History
Territory Sales Manager
Pro Vac
Kent, WA
10.2024 - Current
- Presented products and services to prospective customers.
- Initiated sales process by preparing contracts and drafting proposals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
- Resolved customer complaints regarding sales and service.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Internet/BDC Sales
Lexus Of Tacoma At Fife
Fife, WA
01.2023 - 09.2024
- Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
- Sells/leases and delivers a minimum required units per month.
- Satisfies the transportation needs of Internet-generated customers.
- Directs customers to product information resources, including those available on the Internet.
- Assists customers in selecting vehicles.
- Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
- Handles all Internet sales inquiries personally.
- Maintains an ongoing customer database to capture repeat business.
- Knows and understands the federal, state and local laws that govern retail automobile sales.
- Keeps abreast of new products, features, accessories etc., and their benefits to customers.
- Attends product and sales training as requested by sales manager.
- Attends sales meetings.
- Maintain professional appearance.
General Manager
Land Rover Tacoma
Fife, WA
10.2018 - 01.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built and maintained loyal, long-term customer relationships.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Recruited, interviewed and hired qualified staff for open positions.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Tracked monthly sales to generate reports for business development planning.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
General Sales Manager
land Rover, Jaguar Tacoma
Fife , WA
11.2014 - 10.2018
Sales
Land Rover, Jaguar, Volvo cars Tacoma
Fife, WA
06.2010 - 11.2014
Education
Some College (No Degree) - Business And Managerial Economics
Highline College
Seattle, WASkills
- Policy/Program Development
- Performance Improvements
- Supervision and Training
- Sales Team Development
- Hiring and Onboarding
- Decision Making
- Performance Evaluation and Monitoring
- Finance and Accounting Oversight
- Sales Tracking
- Supplier Monitoring
- Administrative Management
- Department Oversight
- Revenue Forecasting
- Records Organization and Management
- Customer Service Management
- Financial Statement Review
Timeline
Territory Sales Manager
Pro Vac
10.2024 - Current
Internet/BDC Sales
Lexus Of Tacoma At Fife
01.2023 - 09.2024
General Manager
Land Rover Tacoma
10.2018 - 01.2023
General Sales Manager
land Rover, Jaguar Tacoma
11.2014 - 10.2018
Sales
Land Rover, Jaguar, Volvo cars Tacoma
06.2010 - 11.2014
Some College (No Degree) - Business And Managerial Economics
Highline College
Similar Profiles
John Stavola IIIJohn Stavola III
Industrial Cleaner at Pro VacIndustrial Cleaner at Pro Vac
Brad DavisBrad Davis
VP of Operations at Pro-VacVP of Operations at Pro-Vac
Beth StoddardBeth Stoddard
Office Administrator at Sage Oil VacOffice Administrator at Sage Oil Vac