Manuel Hinkson
Kirkwood ,MO
Summary
Dynamic Territory Sales Manager at Cannabis Inc/LiRO with a proven track record in client acquisition and brand awareness. Skilled in developing targeted sales strategies and fostering long-lasting customer relationships. Adept at analyzing market trends to drive business growth, while effectively leading cross-functional teams to achieve ambitious sales goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Cannabis Inc/LiRO
Kansas City, MO
05.2024 - Current
- Developed KPIs with accounts to measure and monitor performance.
- Educated customers on product features, benefits, and potential applications to facilitate informed purchasing decisions.
- Identified new business opportunities by analyzing market trends and competitor activities.
- Collaborated with sales team to develop targeted sales strategies for different market segments.
- Responded to customer inquiries and resolved issues promptly to maintain high levels of customer trust.
- Promoted brand awareness through effective communication of product features and benefits.
- Developed pricing strategies and quotes tailored to customer needs and budget constraints.
- Built and maintained strong, long-lasting customer relationships to enhance client retention.
- Coordinated with marketing team to develop promotional materials and sales campaigns.
- Collaborated with customers to create mutually rewarding and lucrative partnerships.
- Provided product demonstrations and presentations to potential clients to showcase product benefits.
- Developed relationships with key decision makers at target accounts.
- Analyzed customer feedback and identified areas of improvement in products or services offered.
Bartender
Tony's Restaurant & Bar
Clayton, Missouri
01.2023 - 12.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Resolved customer complaints in a professional manner.
- Collected and organized daily till totals and tips.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted guests with friendliness and professionalism.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
Executive Sales Associate
Timeless Refinery
St. Louis, Missouri
07.2021 - 07.2022
- Achieved sales targets by prospecting, qualifying and converting leads.
- Created sales proposals and delivered presentations to high-level decision-makers.
- Stayed organized and on top of sales activities through regular KPI tracking.
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Optimized sales approaches based on account, competitor and general market trends.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
- Achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Merchandised attractive shelf displays with current offerings to drive store sales.
Bartender
Sashas Wine Bar
St Louis, MO
05.2015 - 06.2021
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and spirits for dining room patrons.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Neatly sliced and pitted fruit or garnishing drinks.
Label Manager
Indyground Entertainment
Kansas City, MO
01.2012 - 03.2018
- Troubleshot issues and developed effective solutions.
- Coordinated extensive planning required for complex contracts, including development of project milestones and budget.
- Mitigated risk by ensuring regulatory compliance for required licensing.
- Booked and confirmed tour dates for artists.
- Planned and executed events.
- Tour managed on the road.
- Handled Merchandising and sales of merch online and at shows/events.
- Handled artists correspondence and inquiries.
- Managed all contracts and negotiations for pay and amenities.
General Manager
Eclipse Restaurant at the Moonrise Hotel
St Louis, MO
09.2009 - 05.2012
- Tracked monthly sales to generate reports for business development planning.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Education
High School Diploma -
American School
St Louis, MO2003
General Studies
St. Louis Community College - Meremac
Kirkwood, MOSkills
- Supervision and training
- Interpersonal Communication Skills
- Client Acquisition
- Visual Merchandising
- Sales Goals
- Industry Trends
- Brand Awareness
- Policy/program development
- Cross-functional team management
- Team building and motivation
- Sales expertise
- Purchasing and planning
- Profit and loss accountability
- Schedule management
- Customer experiences
- Staff training and development
- Skilled negotiator
- Recruiting and hiring
- Staff training
- Leadership and team building
- Calm under pressure
- Advertising and marketing
- Customer relationship management
- Networking abilities
- Communication skills
Certification
- TIPS from Servesafe
Languages
English
Professional
French
Professional
Timeline
Territory Sales Manager
Cannabis Inc/LiRO
05.2024 - Current
Bartender
Tony's Restaurant & Bar
01.2023 - 12.2023
Executive Sales Associate
Timeless Refinery
07.2021 - 07.2022
Bartender
Sashas Wine Bar
05.2015 - 06.2021
Label Manager
Indyground Entertainment
01.2012 - 03.2018
General Manager
Eclipse Restaurant at the Moonrise Hotel
09.2009 - 05.2012
High School Diploma -
American School
General Studies
St. Louis Community College - Meremac
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