Joe Castilleja
San Antonio
Summary
Dynamic Service Technician with extensive experience at Airtron Heating & Air Conditioning, excelling in troubleshooting HVAC systems and enhancing customer satisfaction. Proven ability to train and ensure safety compliance, while maintaining a clean work environment. Strong analytical skills and a commitment to quality drive successful project outcomes.
Overview
7
7
years of professional experience
Work History
Service Technician
Airtron Heating & Air Conditioning
San Antonio
11.2022 - Current
- Diagnosed HVAC system issues to ensure optimal performance.
- Performed routine maintenance on heating and cooling equipment.
- Responded promptly to emergency repair requests from clients.
- Collaborated with team members to resolve complex service requests.
- Trained new team members on service processes to increase productivity.
- Educated customers on proper equipment usage and maintenance practices.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Inspected equipment for proper operation and safety hazards prior to use.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Maintained a clean and organized work environment during service calls.
Commercial Installer
Beyer Mechanical
San Antonio
04.2022 - 10.2022
- Installed HVAC systems for commercial buildings.
- Installed commercial HVAC systems in various building types.
- Assisted in the design of new HVAC systems according to customer specifications.
Produce Associate
HEB Grocery Store
San Antonio
07.2021 - 04.2022
- Stocked fresh produce in designated areas to maintain quality and appearance.
- Monitored inventory levels to ensure product availability for customers.
- Maintained cleanliness and organization of the produce section at all times.
- Followed safety protocols for handling and storing food items properly.
Rehab Educator
Rehab Without Walls NeuroSolutions
San Marcos
05.2019 - 06.2021
- Facilitates personal hygiene and physical therapy schedules for residents in group home environment
- Coordinates daily regimen for medication and meal times
- Facilitates transportation to and from scheduled medical appointments
- Appointed safety coordinator responsible for conducting weekly site and vehicle inspections
Education
Diploma - Heating, Ventilation, Air Conditioning & Basic Refrigeration Technician
South Texas Vocational Technical Institute
San Antonio, TX04-2022
High School Diploma -
San Marcos High School
San Marcos, TX05-2016
Skills
- Troubleshooting and Diagnostics
- Inventory management
- Safety compliance
- Problem and issue resolution
- Analytical thinking
- Attention to detail
- Verbal and written communication
- Team collaboration
- Punctual and reliable
Licenses And Credentials
- EPA 608 Universal
- TDLR
- NATE
- LPG
Timeline
Service Technician
Airtron Heating & Air Conditioning
11.2022 - Current
Commercial Installer
Beyer Mechanical
04.2022 - 10.2022
Produce Associate
HEB Grocery Store
07.2021 - 04.2022
Rehab Educator
Rehab Without Walls NeuroSolutions
05.2019 - 06.2021
Diploma - Heating, Ventilation, Air Conditioning & Basic Refrigeration Technician
South Texas Vocational Technical Institute
High School Diploma -
San Marcos High School