Detail-oriented Service Technician known for punctuality and effective communication. Proven ability in diagnostic troubleshooting, maintaining accurate service records, and providing exceptional customer service to ensure vehicle reliability.
Overview
13
13
years of professional experience
Work History
Service Technician
Truland Equipment
Archbold
04.2022 - Current
Diagnosed vehicle issues using specialized diagnostic tools and software.
Conducted routine maintenance services to ensure vehicle reliability.
Collaborated with service advisors for accurate assessments of customer concerns.
Repaired and replaced faulty components across various vehicles.
Maintained detailed records of service calls, repairs, parts used to support accurate service history.
Updated customers on vehicle status to enhance transparency and customer satisfaction.
Identified potential issues during inspections to proactively prevent future breakdowns.
Responded promptly to emergency calls from clients requiring immediate assistance.
Service Technician
Stoops Freightliner Quality Trailer
Fremont
04.2019 - 04.2022
Executed routine maintenance and repair tasks on equipment.
Service Technician
Brondes Ford
Toledo
07.2019 - 04.2020
Executed daily tasks and responsibilities consistently.
Service Technician
Clift Buick Gmc
Adrian
05.2017 - 07.2019
The same duties and responsibilities.
Service Technician
Suburban Chevrolet
Clinton
04.2017 - 05.2018
The same job duties and responsibilities as
Service Technician
CR Motors Chrysler Dodge Jeep Ram
Adrian
05.2013 - 12.2016
Executed the same job duties and responsibilities as prior.
Diagnosed equipment issues using diagnostic tools and manuals.
Repaired hydraulic systems and electrical components on various machinery.
Conducted preventative maintenance to ensure optimal equipment performance.
Education
Associate of Applied Science - Automotive Services
Jackson College
Jackson, MI
04-2012
Associate of Applied Science - Business Administration
Jackson College
Jackson, MI
04-2026
Skills
Vehicle inspection
Diagnostic troubleshooting
Troubleshooting diagnostics
Troubleshooting techniques
Repair techniques
Equipment maintenance
Technical documentation
Project management
Scheduling and coordination
Diagnostic skills
Customer service
Punctual and reliable
Troubleshooting analysis
Communication skills
Timeline
Service Technician
Truland Equipment
04.2022 - Current
Service Technician
Brondes Ford
07.2019 - 04.2020
Service Technician
Stoops Freightliner Quality Trailer
04.2019 - 04.2022
Service Technician
Clift Buick Gmc
05.2017 - 07.2019
Service Technician
Suburban Chevrolet
04.2017 - 05.2018
Service Technician
CR Motors Chrysler Dodge Jeep Ram
05.2013 - 12.2016
Associate of Applied Science - Automotive Services
Jackson College
Associate of Applied Science - Business Administration