Joe Clark
2966 Fairfield Drive Apt A,CA
Summary
Data-driven operations leader with extensive experience managing CRM systems, organizational reporting, and multi-site program operations. Proven ability to serve as a strategic administrator of data platforms, develop reporting frameworks for compliance, and translate complex datasets into actionable insights. Strong background in cross-functional leadership, system optimization, and improving data integrity across large-scale youth development programs.
Overview
10
10
years of professional experience
Work History
Area Director
Boys & Girls Clubs of Tracy
01.2022 - Current
- Serve as the primary administrator and organizational lead for MyClubHub, supporting data integrity, system configuration, and organization-wide usage across multiple sites.
- Develop and maintain data governance practices, ensuring accuracy, consistency, and compliance with state and federal reporting requirements (ELOP, ASES).
- Design and generate unduplicated membership reports, attendance tracking, and program performance dashboards used for audits and executive decision-making.
- Act as the go-to problem solver for complex data discrepancies and system issues, providing organization-wide support and solutions.
- Lead cross-functional collaboration with Program, Finance, and Leadership teams to align data systems with operational and funding needs.
- Identify and implement system improvements and process efficiencies, reducing errors and improving reporting timelines.
- Train Unit Directors and staff on CRM usage, reporting procedures, and data accuracy standards.
- Support technology and systems troubleshooting across sites, reducing reliance on external IT vendors.
- Oversee operations across 6 program sites, managing staff, compliance, and program performance.
- Additional Relevant Experience (Built Into Role)
- Partner with leadership to analyze trends in attendance, enrollment, and funding impact, providing recommendations for program and resource planning.
- Support audit readiness and compliance reviews by ensuring accurate and complete data reporting.
- Assist in vendor evaluation and system integration discussions related to data and technology infrastructure.
- Implement internal systems (e.g., reporting tools, workflows) to improve organizational efficiency and communication.
Unit Director
Boys & Girls Clubs of Tracy
01.2016 - 01.2021
- Supported system usage, attendance tracking, and staff compliance at the site level.
- Assisted with training staff on operational tools and workflows.
- Identified system issues and escalated improvements.
Education
Computer Electronics Engineering - undefined
ITT Technical Institute
Lathrop, CA01.2012
Skills
CRM Administration (MyClubHub / Salesforce-based systems)
Data Governance & Reporting Strategy
Dashboard Development & Data Analysis
Cross-Functional Leadership (Program, Finance, Development)
System Implementation & Process Improvement
Compliance Reporting (ELOP, ASES, Grants)
Staff Training & Technical Support
Operational Leadership & Multi-Site Management
Systems Implementation & Rollout
Workforce Time & Attendance Platforms
HRIS / Membership / Attendance Systems
Training & Change Management
Troubleshooting & System Optimization
Vendor & IT Coordination
Process Standardization
Timeline
Area Director
Boys & Girls Clubs of Tracy
01.2022 - Current
Unit Director
Boys & Girls Clubs of Tracy
01.2016 - 01.2021
Computer Electronics Engineering - undefined
ITT Technical Institute