Customer-oriented General Manager with 10+ years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Hi, I’m
Joe Conway
Lincoln,KS
Summary
Work History
United States Army Reserve
Retired Army
11291999 - 05162016
Job overview
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Vap Farms LLCHolstein, NE
Hired Farm Hand
06012015 - 03152019
Job overview
- Repaired buildings, fences and other pertinent structures to keep animals properly contained.
- Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
- Completed harvesting activities using harvesters, tractors and other heavy equipment.
- Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
- Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
- Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
- Attached plows, sprayers or harvesters to tractors with bolts or hand tools.
- Used oil cans, hand tools and grease guns to lubricate and make minor repairs to farming machinery.
- Observed and listened to machinery operation to detect equipment malfunctions.
- Sprayed fertilizer or pesticide solutions to control insects, fungus and weed growth.
- Drove trucks and tractors to distribute feed to animals.
- Moved livestock to pastures for grazing or to scales and enclosures.
- Loaded agricultural products into trucks to deliver fresh products to market or storage facilities.
- Fed and watered livestock and monitored food and water supplies.
- Drove trucks, tractors and other equipment to distribute feed to animals.
- Examined animals to detect illness, injury or disease.
- Shifted animals between grazing areas to foster sufficient access to food.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Mixed feed, additives and medicines in prescribed portions.
- Herded livestock to pastures for grazing or to scales, trucks or other enclosures.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
- Marked livestock to identify ownership and grade using brands, tags or tattoos.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration and shearing.
- Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
- Segregated animals according to weight, age and physical condition.
- Organized new stock arrivals by size, color and age to facilitate health examinations and breeding program.
- Updated records with data about animal growth, feeding patterns, costs and behaviors.
Midlands CarrierOmaha, NE
Supervisor/Mechanic/Sales Associate
03012008 - 10152013
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Adhered to company initiatives and achieved established goals.
- Obtained signatures for financial documents and internal and external invoices.
Midlands CarrierOmaha, NE
Refrigeration Technician/Mechanic
03012008 - 10152013
Job overview
- Read and understood schematics in order to work on specific models.
- Diagnosed equipment malfunctions.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Maintained and repaired electrical and pneumatic controls, HVAC equipment and systems and auxiliary equipment.
- Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to regulatory standards and building codes.
- Tested pipe, tubing joints and connections for leaks.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Read technical manuals and schematics to understanding specific configurations.
- Reviewed work orders and discussed with supervisors.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Communicated with clients during service calls for top-quality customer service.
- Tested equipment following each install to determine efficiency and proper functionality.
- Assessed system operations to identify potential areas requiring maintenance services.
- Planned work procedures using charts, technical manuals and experience.
- Tracked repairs made, labor time and parts used to calculate bill.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Loaded materials, tools and [Type] equipment on truck at beginning of each shift.
Metro ElectriciansPapillion, NE
Electrician
05012004 - 02282008
Job overview
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers and transformers.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.
- Directed electricians on installation, maintenance and repair on electrical wiring and equipment.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Planned and installed complicated circuit systems in both commercial and residential construction.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
- Assessed, tested and operated variety of electrical components and systems.
- Tested entire electrical assembly for performance levels and safety concerns.
- Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
- Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.
- Evaluated electrical systems, equipment and components to identify and resolve defects and safety risks.
- Diagnosed malfunctioning systems, apparatus and components to locate cause of breakdowns and correct problems.
- Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.
- Developed accurate estimates and proposals to perform electrical installations and troubleshooting.
- Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
- Collaborated with architects and electrical and mechanical engineers on continuous improvement efforts to optimize reliability and value.
- Participated in pre-construction meetings to negotiate prices, terms of sales and service agreements.
Education
Silver Lake High SchoolRoseland, NE
High School Diploma
05.2001
University Overview
Skills
- Top Talent Recruiting, Hiring, and Retention
- Performance Improvements
- Account Management
- Service Quality Improvement
- Process Redesign
- Stamping and Assembly
- Training and Coaching
- Troubleshooting Expertise
- Risk Mitigation
- Staff Supervision
- Customer Relationship Management
- Operations Oversight
- Time Management
- Multi-Unit Operation Management
- Sound Judgment
- Strategic Planning
- Performance Improvement
- Performance Analysis
- Departmental Operations Management
- Employee Development
- Team Player
- Inventory Control
- Employee Scheduling
- P&L Management
- Quality Management
- Communication Skills
- Customer Experiences
- Performance Evaluations
- Problem Resolution
- Relationship Building
- Customer Retention
- Schedule Management
- Safety Protocol
- Vendor Relationships
- Time and Resource Optimization
- Interpersonal Skills
- Risk Management
- Team Oversight
- Expense Control
- Public Relations
- Team Training and Development
- Workflow Planning
- Deadline-Oriented
- Verbal and Written Communication
- Operations Management
- Staff Development
- Client Account Management
- Negotiation Skills
- Process Improvements
- Staff Training
- Recruitment
- Staff Management
- Leader
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Custom metal fab
Custom metal fab
Creations never seen that have a functional purpose for those who have the idea for me to create.
Quote
The way to get started is to quit talking and begin doing.
Timeline
Retired Army
United States Army Reserve
11291999 - 05162016
Hired Farm Hand
Vap Farms LLC
06012015 - 03152019
Supervisor/Mechanic/Sales Associate
Midlands Carrier
03012008 - 10152013
Refrigeration Technician/Mechanic
Midlands Carrier
03012008 - 10152013
Electrician
Metro Electricians
05012004 - 02282008
Silver Lake High School
High School Diploma
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