Joe Eister
Atascadero,CA
Summary
Compassionate Case Manager experienced in a trauma informed approach to best serve the needs of our clients. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care.
Overview
18
18
years of professional experience
Work History
Case Manager
Transitions Mental Health Association
01.2016 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Maintenance Technician
Quality Suites
05.2015 - 01.2016
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
Program Manager
PathPoint
09.2005 - 11.2014
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Interacted with customers and clients to identify business needs and requirements.
- Built teams to address project goals and objectives for multiple projects.
Education
Bachelor of Arts - History
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.1993
Associate of Arts - History
Cuesta College
San Luis Obispo, CA06.1991
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA06.1979
Skills
- Performance Tracking
- Individualized Counseling
- Needs Assessment
- Records Management
- Discharge Planning
- Patient Support
- Client Advocacy
Timeline
Case Manager
Transitions Mental Health Association
01.2016 - Current
Maintenance Technician
Quality Suites
05.2015 - 01.2016
Program Manager
PathPoint
09.2005 - 11.2014
Bachelor of Arts - History
California Polytechnic State University-San Luis Obispo
Associate of Arts - History
Cuesta College
High School Diploma -
San Luis Obispo High School
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