Summary
Overview
Work History
Education
Skills
Additional Info
Certification
Timeline
Generic

Joe Galeana

Cleveland

Summary

Enthusiastic, professional, and knowledgeable in food handling and food safety, I’m a highly motivated and passionate employee with effective communication, proficient leadership skills, and strong problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Candy ' s Kitchen
Cleveland
05.2022 - 11.2024
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Offered strong customer service skills, keeping customers satisfied and increased relationship with clients to ensure the highest degree of service
  • Maintained thorough knowledge of store merchandise and gained knowledge of new and non-traditional products
  • Stocking merchandise in designated location and organizing aisles
  • Responsible for opening and closing the store
  • Effectively handling orders and ensuring product was handled with great responsibility

Education

High School Diploma -

Cleveland High School
Cleveland, TX
05-2027

Skills

  • Customer service and support
  • Order processing and fulfillment
  • Product knowledge and quality assurance
  • Inventory management and supply restocking
  • Problem solving and innovation
  • Effective communication skills
  • Time management and organization
  • Bilingual communication proficiency
  • Active listening and feedback
  • Team leadership and management
  • Food safety and sanitation protocols
  • Cleaning procedures and temperature control

Additional Info

  • Participated in Multiple Catering Events with Cleveland High School’s Culinary Arts Program
  • Knowledge of Commercial Stoves, Fryers and Griddles

Certification

  • Awarded the Servsafe Food Protection Manager Certification Examination on 12/11/2024

Timeline

Customer Service Representative

Candy ' s Kitchen
05.2022 - 11.2024

High School Diploma -

Cleveland High School

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