Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Garcia

Corpus Christi,TX

Summary

Driven Customer Accounts Coordinator with a proven track record at Camin Cargo Control, optimizing service quality by analyzing complex data sets and reducing customer complaints through proactive communication. Excelled in cross-functional teamwork and client engagement, demonstrating strong organization and data analysis proficiency. Achieved significant improvements in customer experience and account accuracy. Successful Customer Accounts Coordinator with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Customer Accounts Coordinator

Camin Cargo Control
07.2017 - Current
  • Analyzed complex data sets from various sources in order to optimize the quality of service provided.
  • Reduced customer complaints with proactive communication and timely problem resolution.
  • Spearheaded initiatives aimed at improving overall customer experience within the company''s guidelines.
  • Coordinated closely with multiple internal teams such as finance, logistics, and marketing in order to synchronize efforts towards achieving set targets.
  • Participated in team meetings and training sessions to stay informed about industry trends and best practices.
  • Reconciled customer accounts and identified discrepancies for further investigation.

Education

No Degree - Psychology

Texas State University
San Marcos, TX
06.2017

Skills

  • Strong Organization
  • Goal-oriented mindset
  • Salesforce knowledge
  • Data analysis proficiency
  • Cross-Functional Teamwork
  • Client Engagement
  • Due diligence
  • Account updating
  • Issue investigations
  • Problem-Solving
  • Multitasking Abilities
  • Clear Communication

Timeline

Customer Accounts Coordinator

Camin Cargo Control
07.2017 - Current

No Degree - Psychology

Texas State University
Joe Garcia