Joe Gino
Tampa,FL
Summary
Customer-focused employee with solid understanding of customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales while creating an environment customers were happy to return to.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
Complete Pools
Orlando, FL
10.2022 - 06.2024
- Organized store displays to ensure maximum visibility of products.
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection, pricing and availability.
- Operated scanning equipment for price checks and stock replenishment.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Addressed customer complaints in a professional manner.
- Performed daily opening and closing procedures for store operation.
- Ensured the cleanliness and tidiness of the store.
- Processed sales transactions accurately and efficiently at the cash register.
Education
Timber Creek High School
Orlando, FL05-2024
Skills
- Payment Processing
- Shipment Processing
- Conflict resolution
- Return processing
- Customer Service
- Engaging personality with customers
Affiliations
- Theatrical performer for 7 years throughout middle and high school
- Involvement with 5 clubs helping with organization and running of events
Accomplishments
- Top honors and Judges choice for an ensemble scene at the Florida thespian's state festival
- NSHSS student
- Outstanding senior for Timber creek theatre
Certification
- BACE certified and qualified for lab assisting
Timeline
Store Associate
Complete Pools
10.2022 - 06.2024
Timber Creek High School
- BACE certified and qualified for lab assisting
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