Joe Ibanez
Winchester,OR
Summary
Dynamic Operations Manager with a proven track record at Consumer Fusion, Inc, excelling in operations management and team leadership. Spearheaded process improvements, enhancing operational efficiency and productivity. Skilled in fostering client relationships and driving project success, achieving higher employee retention and increased profits through strategic planning and effective staff training.
Overview
13
13
years of professional experience
Work History
Operations Manager
Consumer Fusion, Inc
05.2011 - 06.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Devised processes to boost long-term business success and increase profit levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Cleveland High School,
NorthridgeSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Staff Training
- Staff Management
- Management
- Project Management
- Policies and procedures implementation
- Performance monitoring
- Employee Motivation
- Goal Setting
- Interpersonal Communication
- Client Relationships
- Strategic Planning
- Project management abilities
- Process Improvement
- Project Leadership
- Customer Relationship Management (CRM)
Languages
Spanish
Full Professional
Timeline
Operations Manager
Consumer Fusion, Inc
05.2011 - 06.2024
High School Diploma -
Cleveland High School,
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