Joe Kennedy
Rockwell
Summary
Dynamic Owner/Operator at Ingersoll Water Conditioning with a proven track record in strategic planning and client relationship management. Enhanced service reliability through effective inventory management and exceptional customer service, driving repeat business. Skilled in pricing strategy development and dedicated to optimizing operational efficiency while training staff on best practices.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Ingersoll Water Conditioning
04.2023 - Current
- Managed daily operations, ensuring efficient water conditioning services for residential and commercial clients.
- Oversaw installation and maintenance of water treatment systems, enhancing customer satisfaction and service reliability.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Pump Installer/Water Treatment Specialist
North Iowa Water
02.2015 - 03.2023
- Installed and maintained various types of pumps for residential and commercial properties.
- Conducted thorough inspections to ensure optimal pump performance and compliance with safety standards.
- Collaborated with co-workers to streamline installation processes, enhancing overall efficiency.
- Trained junior staff on best practices for pump installation and maintenance techniques.
- Diagnosed mechanical issues in pumps and executed timely repairs to minimize customer downtime.
- Accurately estimated material needs for each project, minimizing waste while ensuring timely completion of installations.
- Stayed current on industry trends and advancements, applying new knowledge to improve installation techniques.
Education
No Degree - Electronics
North Iowa Area Community College
Mason City, IASkills
- Inventory management
- Strategic planning
- Client relationship management
- Pricing strategy development
- Dependable and reliable
- Customer-oriented
Timeline
Owner/Operator
Ingersoll Water Conditioning
04.2023 - Current
Pump Installer/Water Treatment Specialist
North Iowa Water
02.2015 - 03.2023
No Degree - Electronics
North Iowa Area Community College