Joe Kerns
Destin,FL
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
31
31
years of professional experience
Work History
Store Manager / Operations Executive
Publix Supermarkets
Lakeland, FL
06.1994 - 02.2025
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
High School Diploma - Business Management
Estero High School
Estero, FL06-1997
Skills
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Executed strategic problem-solving initiatives to enhance operational efficiency
Assisted customers with inquiries and concerns to enhance satisfaction Supported team members in resolving issues promptly Facilitated communication between customers and service departments
Assisted in managing multiple tasks efficiently Organized schedules and resources to support team objectives Coordinated activities to enhance workflow and productivity
Assisted in daily store operations, ensuring smooth workflow and customer satisfaction Supported inventory management by organizing stock and maintaining accurate records Facilitated team collaboration to enhance service delivery and operational efficiency
Oversaw inventory management processes to ensure optimal stock levels
Spearheaded recruitment and hiring initiatives to attract top talent
Assisted teams in achieving project goals and meeting performance standards Supported colleagues in tracking progress and identifying areas for improvement Contributed to the development of strategies for enhanced productivity
Timeline
Store Manager / Operations Executive
Publix Supermarkets
06.1994 - 02.2025
High School Diploma - Business Management
Estero High School