Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joe Martinez

Hollywood

Summary

IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.

Overview

6
6
years of professional experience

Work History

IT Technician

Perfect Computer Corp
08.2019 - Current
  • Experience with Anti-Virus Products
  • Sales representatives
  • Windows 10, 11, Mac OS and Office 365
  • Strong customer service and troubleshooting
  • Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
  • Server knowledge
  • Windows and mac expert
  • CAMERA INSTALLATION
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

Education

IT - SYSTEM AND COMPUTER ENGINEER

Universidad O&M
01.2015

Skills

  • Network Monitoring
  • Mobile Devices
  • Technical Support
  • LAN
  • Computer Networking
  • Microsoft Windows
  • Mac OS
  • Network Support
  • Ethernet
  • IOS
  • Android
  • Operating Systems
  • TCP/IP
  • WAN
  • Desktop technical support
  • Hardware installation
  • Software configuration
  • Operating system management
  • Information security
  • Computer diagnostics
  • System maintenance
  • Customer service
  • Help desk support

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

IT Technician

Perfect Computer Corp
08.2019 - Current

IT - SYSTEM AND COMPUTER ENGINEER

Universidad O&M

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