Joe McDonnell Jr
Cedar Rapids,IA
Summary
Results-driven operations manager with a proven track record in project optimization and team performance. Expertise in business planning and sales negotiation to enhance client satisfaction and operational efficiency. The ability to use critical thinking alongside of effectively communicating has allowed me to adapt to any situation I've been involved with, delivering solutions for the project at hand.
Overview
14
14
years of professional experience
Work History
Owner/Operator
CR DOORGUY
Cedar Rapids, IA
04.2014 - 01.2026
- Achieved seamless project installations through effective daily operations management. Enhanced project delivery by aligning operational processes with installation goals. Optimized team performance to consistently meet project timelines.
- Mentored and trained new technicians on importance of safety protocols and equipment handling.
- Streamlined inventory management procedures to effectively reduce waste and optimize efficiency across operations.
- Oversaw customer service interactions which increased client satisfaction through effective communication
- Coordinated the scheduling of the employees to install projects, which help optimize workflow and resource allocation
Installer Service Specialist
Wd Doors
Hiawatha, IA
06.2012 - 03.2014
- Installed and serviced variety of different Garage Doors and openers.
- Diagnosed electrical issues regarding door openers, which allowed implementation of effective solutions to enhance performance of door and opener.
- Trained new team members on installation techniques and current safety protocols.
- Daily maintenance checks on installed garage doors and openers, ensuring compliance with safety standards and regulations.
Education
Master of Science - Business Administration
Upper Iowa University
Fayette, Iowa, IA05-2022
Bachelor of Science - Science
Upper Iowa University
Fayette, Iowa, IA05-2020
Associate of Arts - General Studies
Kirkwood Community College
Cedar Rapids, IA05-2018
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
- Closing
- Marketing
- Hiring
- Critical Thinking
- Team Player
- Ability to adapt to any situation
Timeline
Owner/Operator
CR DOORGUY
04.2014 - 01.2026
Installer Service Specialist
Wd Doors
06.2012 - 03.2014
Master of Science - Business Administration
Upper Iowa University
Bachelor of Science - Science
Upper Iowa University
Associate of Arts - General Studies
Kirkwood Community College