Joe McGowan
Milford
Summary
Dedicated custodian with a strong focus on cleanliness, safety, and operational efficiency. Demonstrated ability to adapt quickly and collaborate effectively with teams to enhance customer satisfaction.
Experienced security supervisor proficient in safety protocol compliance and incident management. Known for leadership in training teams, improving operational efficiency, and fostering community relations. Committed to maintaining a secure environment and enhancing team preparedness.
Results-driven warehouse lead with expertise in inventory management and process improvements. Proven track record of optimizing operations and training teams to meet safety and efficiency goals. Prepared to drive operational excellence and enhance productivity.
Professional maintenance worker skilled in ensuring cleanliness and operational efficiency in diverse settings. Known for attention to detail and reliability in upholding high sanitation standards. Proven ability to work collaboratively and adapt to changing needs while maintaining safe environment.
Professional custodian with solid expertise in maintaining clean, safe, and orderly environments. Skilled in using cleaning equipment and handling various cleaning chemicals. Known for effective teamwork and adaptability to changing priorities. Consistently reliable and dedicated to achieving high standards in every task.
Overview
41
41
years of professional experience
Work History
Custodian
University of Maine, Orono
12.2025 - Current
- Maintained cleanliness and sanitation standards in university facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Assisted in setup and breakdown for campus events and activities.
- Conducted routine inspections to ensure compliance with safety protocols.
- Collaborated with team members to complete daily maintenance tasks effectively.
- Responded promptly to service requests, enhancing overall customer satisfaction.
- Reported maintenance issues to supervisors for timely resolution.
- Adapted quickly to changing priorities in a fast-paced environment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Security Supervisor
Production Services of Maine
05.2022 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Conducted regular inspections of facilities to identify and mitigate potential security threats.
- Developed training programs for new security staff, enhancing team preparedness and response times.
- Collaborated with management to create and implement effective emergency response plans.
- Coordinated with local law enforcement on security matters, fostering community relations and support.
- Led incident investigations, documenting findings and recommending improvements to procedures.
- Implemented process improvements that increased overall efficiency of security operations.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
Warehouse Lead
Breakers Unlimited
11.2010 - 11.2025
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices for inventory management and equipment operation.
- Implemented process improvements that enhanced order fulfillment speed and accuracy.
- Managed inventory control systems, optimizing stock levels to meet demand fluctuations.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
Shipping Lead
Old Town Canoe
03.1993 - 12.2001
- Oversaw shipping operations, ensuring timely dispatch of products to meet customer demands.
- Managed inventory levels, implementing strategies to enhance stock accuracy and reduce discrepancies.
- Trained and mentored team members on best practices for shipping processes and safety protocols.
- Developed efficient workflows, optimizing package handling and reducing turnaround times for shipments.
- Collaborated with cross-functional teams to resolve shipping issues and improve overall service quality.
- Analyzed shipping data to identify trends, driving continuous improvement in logistics operations.
- Maintained compliance with industry regulations and standards, ensuring safe and efficient shipping practices.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
Firefighter/ EMT
City of Brewer
04.1985 - 05.1992
- Responded to emergency calls, providing rapid firefighting and rescue services.
- Conducted fire safety inspections, ensuring compliance with local regulations and standards.
- Collaborated with team members during training exercises, enhancing operational readiness and effectiveness.
- Implemented fire prevention programs, educating the community on safety practices and risk reduction.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Led incident command during emergencies, coordinating resources and personnel for efficient response efforts.
Education
High School Diploma -
Central High School
West Corinth, MESkills
- Attention to detail
- Problem-solving
- Time management
Languages
English
Timeline
Custodian
University of Maine, Orono
12.2025 - Current
Security Supervisor
Production Services of Maine
05.2022 - Current
Warehouse Lead
Breakers Unlimited
11.2010 - 11.2025
Shipping Lead
Old Town Canoe
03.1993 - 12.2001
Firefighter/ EMT
City of Brewer
04.1985 - 05.1992
High School Diploma -
Central High School