JOE MONGELL

• Manage a territory of 400+ accounts for Product Care Division. Annual sales revenue ranging from $7MM to $10MM sold through Distribution and over 140 direct accounts.
• Responsible for generating and maintaining profitable sales revenue through custom engineered protective packaging in Central and Northeast Ohio.
• Collaborating with key accounts and distributors to identify packaging solutions for damage reduction, cube optimization, increasing fulfillment velocity, and creating an effortless customer experience.

Solutions: Automation, Void Fill, Cushioning, Postal, Blocking & Bracing, Surface Protection & Contamination.

Markets: Consumer Packaged Goods, General Manufacturing, Fulfillment, Electronics, Transportation, Cold Chain, Construction & Food.

• Managed territory ranging from $25MM to $33MM in annual sales, serving customers who are privately owned and Fortune 500 Companies with multiple locations.
• Developed and maintained relationships with key decision-makers at accounts in Ohio, New York and New Jersey, consisting of 13 to 30 medium to large size customers.
• Consistently maintained opportunity pipeline in Salesforce.com achieving $3.2MM in new business opportunities in 2018 and $6MM in 2017.
• Managed and led Prime Paper H1 for the East Regional Sales Team that generated over $2 million in realized sales with special attention to growing the Pharmaceuticals product line.
• Consistently increased revenue by achieving quarterly and annual sales objectives utilizing value-based selling techniques and strategic direction.
• Established and maintained multiple Supply Agreements with key accounts, both standard volume based agreements and created custom share based agreements that required customers to provide formal reporting disclosing purchases from all label material suppliers.
• Initiated and led joint business plans and H1 Campaigns with customers sales teams focused on targeted markets or substrate type (Pharmaceutical, Craft Beer, PET Liners).
• Focused Markets: Wine & Spirits, Pharmaceutical, Durables, Food & Beverage, HPC, VI.
  
  
  

• Managed a team of 8 direct reports, designed and implemented team charter to improve productivity, process standardization and employee development.
• Assessed team capabilities, identified process gaps and areas requiring boundary management that inhibited the Quality Consultant team from establishing results that would satisfy our customers while providing Divisional Quality and Operational Sites with the data needed to perform root-cause problem analysis' to prevent future quality defects.
• Project Leader for 2011 Divisional LPM-NA Claims Management Blitz, implemented customer claim auto-
  notifications, non-verified claim corrective action and root-cause identification tracking process, instituted daily team meetings resulting in a 30% reduction of Non-Verified claim turn times.
• Led Divisional A3 Sales Accommodation project that resulted in a 27% reduction for accommodation count year over year.
• Standardized Claim Comments and documented SOP's in QSI for all defect types.
• Led QC team support for Divisional Projects including: Wrinkles A3, Transit Damage A3, Release Coat
  Defects A3, Width out of Spec claims process, Incorrect Quantity Packlist Blitz.

• Managed territory of $5MM in annual sales for 150+ label converters in Central and East regions of U.S.
• H1 Digging4Durables Team Captain, achieved recognition for leading team with the most uncovered opportunities.
• H1 Zero To a Million, achieved recognition for most new sales resulting from campaign.
• H1 Pouch it Up, Led Technical Sales Team with most sales in contest.

• Provided customers with information in all areas of FRNA including pricing, technical support, order-entry and logistics.
• Gained in-depth understanding of company products, systems and policies to give customers expert support.
• Managed customer escalations to senior staff or management when necessary, ensuring the appropriate level of attention was provided for a resolution.