Trish Miller-Crague
Centerville,Ohio
Summary
Patient Access Support & Sales Specialist/ Field Sales Trainer. A multiple award-winning top sales performer seeking a Medical Device Field position or Field support position with a cutting edge/dynamic company that may result in career advancement opportunities, including management
Overview
33
33
years of professional experience
Work History
Territory Manager/Field Sales Trainer- Contraceptive Business Unit
Cooper Surgical, Inc
Columbus, OH
12.2018 - Current
- Promoted long-acting reversible contraceptive device, Paragard IUS, and Endosee Advance Monitor. Supported training for new hire representatives and current employees on product knowledge, patient access, and corporate business model. Assisted in sales and training for in-office procedure device. Collaborated with providers and staff to educate on device procedures and patient access business model. Provided training for logistical staff in buy and bill and specialty pharmacy. Recognized as a consistent top sales performer and President's Circle recipient
Genetics Account Executive
NTD Eurofins Clinical Diagnostics
OH, MI & IN
01.2018 - 12.2018
- Promote NTD Labs Prenatal genetic testing and EGL genetic test menu
- Maintain and grow current Prenatal and EGL genetic business & execute client bill opportunities within healthcare systems and Obgyn, MFM groups
- Educate customers on upcoming new offerings and create demand post launch
Preventive Care Account Executive
Myriad Genetic Laboratories
Cincinnati, OH
08.2016 - 01.2018
- Implementation of Cancer Risk Stratification protocols in OBGYN & PCP practices via a 28 gene panel test covering eight cancers
- Consultative Selling approach
- Genetic counseling/Medical Management recommendations
- Billing/Insurance resource
- Patient Access partnership with accounts
Clinical Education Specialist & Surgical Trainer
Ethicon, Inc. via Quintiles-CONTRACT
Cincinnati, OH
01.2016 - 08.2016
- Trained US Surgeons, Mid-Levels and Surgical Technicians on Ethicon’s Medical device portfolio in Animate and Cadaver lab settings
- Procedural & device Training in GYN, Trauma, Colorectal, Bariatric, General, Transplant and Thoracic
Executive Clinical Sales Specialist- Field Sales Trainer-Medical Specialty Sales- OR Certified
Bayer Healthcare
Dayton, OH
06.2003 - 11.2015
- 13 + Years of Goal Oriented, OR and In-Office Procedural Medical Device Sales-staff training and Physician training
- Documented top sales performer 2003-2015-Ranked 9/300 in 2015
- President Circle Award Recipient in 2008/ “Sales Consultant of the year-2008
- MVP 2009, 2010 & 2011, 2012, 2013, 2014—Area award, 2015 H1 Pinnacle Award
- Multiple Recognition Awards-2010-Leadership Award, 2015 H1 Pinnacle Award (Highest honor)
- Area-wide Field Sales Trainer- 8+ Years – 6 state radius. 2014-Appointed to Field Sales Trainer-mentored, coached & developed new-hire and seasoned reps, as well as Managers. Trained in a corporate setting-Level 1 (Clinical) training and Level 2 (personal sales development) classes. Provided Field follow up training in my territory, and Trainee territory. Field training consisted of product demonstration, procedure and insertion training, contracting, product ordering, billing and reimbursement. Sold in a hospital vs. in-office setting. Navigated through the entire business model. Partnered with management to assess each employee’s progress
- Over 9 Successful Product launches, including co-promotion experience
- Brand Positioning Expert who employs Customer-Centric Selling- A “think outside of the box” mentality which leads to sales opportunities and increased revenues
- Managed a large geography with focus on Specialty Physician Offices, Hospitals, Residency Programs, Health Departments & DoD accounts.
- Built strong partnerships within each account via the total office call, health system networks and contracting
- Appointed Team Mentor
- Appointed Mentorship-billing and reimbursement; Buy & Bill, Specialty Pharmacy, Managed Care, Medicaid & Medicare
- Strong business acumen including territory analysis, strategic account selling, territory management, inventory control, contracting & budget management
- ISS (Information System Specialist) 6 + years
Account Manager – New Business Developer – Healthcare Division
K-Force Professional Staffing
Dayton, OH
03.2002 - 05.2003
- Recognized as a “Five Star” awards program – 2002
- Client penetration via cold calling, and set appointments
- Reestablished numerous “damaged” client relationships
- Contract Negotiation
- Exemplified a strong role on a fast-paced team, resulting in Re-capturing our company’s deserved status in the marketplace
Assistant Manager of Helzberg Diamonds Division, Certified Diamondtologist and Award-Winning Diamond Consultant
Helzberg Diamonds
Dayton, OH
09.1995 - 03.2002
- Nationally recognized for top sales with a multi – million-dollar company
- Achieved top five percent in sales for 1996, 1997, 1998, 1999, 2000 and 2001
- Averaged a half million dollars in annual volume over six years within a three-million-dollar store
- Developed a strong rapport with clientele resulting in one of the largest clientele bases in the area
- Managed two and dynamic sales teams in an energetic and competitive work environment
Department Manager/ Sales Trainer
Baby Superstore
Dayton, OH
09.1992 - 01.1995
- Achieved top 25 sales standing with nationwide company for over three years
- Conducted sales training seminars in various states covering product knowledge, customer service, and various sales techniques
Education
Bachelor of Arts Degree - Psychology, Sociology and Communications
Wright State University
Fairborn, OH05.1997
Bachelor's degree - undefined
Indiana University
Bloomington, IN06.1992
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Goals and performance
- Sales expertise
- Lead prospecting
- Sales forecasting
- Account servicing
- Relationship building
- Sales training
- Sales development
- Sales presentations
- Consultative sales
- Product demonstrations
- Strategic business planning
- Issue resolution
- Opportunities identification
- Product positioning
- Channels and distribution knowledge
- Client consultations
- Staff training
- Staff development
- Verbal and written communication
- Sales presentation
- Customer service
- Sales quota management
- Rapport and relationship building
- Consultative selling techniques
- Customer complaint resolution
Timeline
Territory Manager/Field Sales Trainer- Contraceptive Business Unit
Cooper Surgical, Inc
12.2018 - Current
Genetics Account Executive
NTD Eurofins Clinical Diagnostics
01.2018 - 12.2018
Preventive Care Account Executive
Myriad Genetic Laboratories
08.2016 - 01.2018
Clinical Education Specialist & Surgical Trainer
Ethicon, Inc. via Quintiles-CONTRACT
01.2016 - 08.2016
Executive Clinical Sales Specialist- Field Sales Trainer-Medical Specialty Sales- OR Certified
Bayer Healthcare
06.2003 - 11.2015
Account Manager – New Business Developer – Healthcare Division
K-Force Professional Staffing
03.2002 - 05.2003
Assistant Manager of Helzberg Diamonds Division, Certified Diamondtologist and Award-Winning Diamond Consultant
Helzberg Diamonds
09.1995 - 03.2002
Department Manager/ Sales Trainer
Baby Superstore
09.1992 - 01.1995
Bachelor of Arts Degree - Psychology, Sociology and Communications
Wright State University
Bachelor's degree - undefined
Indiana University