Joe Norington-Reaves
Chicago,IL
Summary
Highly efficient bilingual communicator well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesman
Atlantis Royal Body
04.2021 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
Special Recreation Leader - Seasonal
Chicago Park District
06.2021 - 08.2023
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Trained new staff members on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
Crew Member
Hot Chi Chicken And Cones
06.2022 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Bachelor of Arts - Philosophy And Economics
Morehouse College
Atlanta, GA05.2027
Skills
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Problem-Solving
- Clear Communication
- Learning Agility
- Performance Improvement
- Multitasking and Organization
- Dependable and Cooperative
- Critical Thinking
- Fundraising abilities
- Planning and coordination
Certification
- ServSafe Certification
- L.E.A.D. Certification - Morehouse College
- CPR Certification
- Seal of Bi-literacy - State of Illinois
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Hot Chi Chicken And Cones
06.2022 - Current
Special Recreation Leader - Seasonal
Chicago Park District
06.2021 - 08.2023
Salesman
Atlantis Royal Body
04.2021 - Current
Bachelor of Arts - Philosophy And Economics
Morehouse College
- ServSafe Certification
- L.E.A.D. Certification - Morehouse College
- CPR Certification
- Seal of Bi-literacy - State of Illinois
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