Joe Northgrove

Responsibilities included moving loads between locations for a major animal pharmaceutical company.

• Fostered positive working relationships with regular customers.

Operated vehicle safely in highly congested areas with no traffic violations.

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Completed on-time deliveries by choosing best and most efficient routes.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Verified accuracy of all deliveries against order forms.
• Inspected load security and checked for damages.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.