Josiah Page
Snohomish,WA
Summary
Dynamic Lead System Engineer with Wipro, specializing in network deployment and technical support. Proven expertise in cabling installation and cross-functional collaboration, driving successful project outcomes. Adept at troubleshooting and incident management, ensuring optimal network performance and user satisfaction. Committed to excellence in technical documentation and compliance adherence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead System Engineer
Wipro
Redmond, WA
06.2025 - Current
- Currently leading network deployment for Microsoft's East Campus Modernization Project. Extensive experience with the deployment of A to Z network devices using network rack elevation and designs. Executed cabling installations aligned with industry standards. Provided technical support and equipment upgrades across regional buildings. Collaborated on defining technical requirements with cross-functional teams. Performing UAT and Wireless Site Survey Software & Hardware(Ekahau, Hamina, Wireshark)
Network Operations Support Engineer | PSNOps
DXC Technology
Redmond, United States
02.2020 - 06.2025
- Network Operations Support team for all of Microsoft's Puget Sound locations. Rack and stack, troubleshooting, smart hands support, and new building network deployment. Supported operations include troubleshooting technical issues and coordinating resolutions. Collaborated with cross-functional teams to optimize operational workflows. . Trained new team members on operational processes and best practices.
Lead Network Operations Technician
Compass Group
Redmond, WA
01.2016 - 02.2020
- Configured security settings and access permissions for groups and individuals. Installed and configured wireless networking equipment to enhance connectivity. Documented network support activities and help desk requests for future reference. Conducted routine maintenance on network equipment and systems. Responded promptly to network outages and service interruptions. Monitored network performance and identified connectivity issues.
Audio Visual Senior Technician
Compass Group
Redmond, WA
06.2010 - 01.2016
- Regulated volume levels and sound quality during recording sessions using control consoles. Set up, adjusted, and operated audiovisual equipment for meetings, events, and video conferences. Performed repairs and routine cleaning of audio and video equipment. Reserved audiovisual equipment and facilities, including meeting rooms, and event spaces. Trained junior technicians on safety protocols and operational procedures.
Education
Some College (No Degree) - Computer And Information Sciences
Cerritos College
Norwalk, CASkills
- Network troubleshooting, cross-functional collaboration, root-cause analysis, technical documentation, TCP/IP protocol, technical support, documentation practices, Effective communication, Attention to detail, Technical leadership, Incident management
Websites
Certification
- Microsoft MTA 98-366: Networking Fundamentals
References
References available upon request.
Timeline
Lead System Engineer
Wipro
06.2025 - Current
Network Operations Support Engineer | PSNOps
DXC Technology
02.2020 - 06.2025
Lead Network Operations Technician
Compass Group
01.2016 - 02.2020
Audio Visual Senior Technician
Compass Group
06.2010 - 01.2016
Some College (No Degree) - Computer And Information Sciences
Cerritos College