Joe Riojas
Lubbock,TX
Summary
Proven Sales Specialist with a track record of exceeding sales targets at Fiesta Motors by leveraging exceptional relationship-building and sales expertise. Skilled in utilizing CRM tools for sales process optimization and customer retention, achieving a significant boost in customer satisfaction through tailored product recommendations and expert service.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Fiesta Motors
12.2014 - 06.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
Education
GED -
Plainview High School
Plainview, TXSkills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Sales expertise
- Pipeline Management
- Cold-calling
- Sales process optimization
- Customer Service
- Sales closing
- Customer Relationship Building
- Customer Retention
- Lead prospecting
Languages
Spanish
Full Professional
Timeline
Sales Specialist
Fiesta Motors
12.2014 - 06.2024
GED -
Plainview High School
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