Joe Roybal
Denver,CO
Summary
Skilled RV Service Technician with a proven track record at Lazydays, adept in electrical troubleshooting and demonstrating exceptional customer service. Mastered a variety of repairs from brake systems to appliance maintenance, significantly enhancing customer retention. Expert in diagnostic skills, ensuring safety and efficiency in all tasks.
Overview
12
12
years of professional experience
Work History
RV Service Technician
Lazydays R.V. Center
01.2020 - 12.2023
- Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
- Diagnosed and repaired All problems in recreational vehicles.
- Explained vehicle systems operation to customers.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing using caulking compounds and plastic or copper pipe.
- Repaired cosmetic damage to areas such as walls and floors.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Custom Installed newly purchased equipment per customer requests in recreational vehicles.
RV Service Technician
Gander RV
01.2019 - 01.2020
- Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
- Diagnosed and repaired All problems in recreational vehicles.
- Explained vehicle systems operation to customers.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing using caulking compounds and plastic or copper pipe.
- Repaired cosmetic damage to areas such as walls and floors.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Custom Installed newly purchased equipment per customers requests in recreational vehicles.
RV Service Technician
RV Four Seasons
05.2017 - 01.2019
- Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
- Diagnosed and repaired All problems in recreational vehicles.
- Explained vehicle systems operation to customers.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing using caulking compounds and plastic or copper pipe.
- Repaired cosmetic damage to areas such as walls and floors.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Custom Installed newly purchased equipment per customer requests in recreational vehicles.
RV Service Technician
Tarpley RV
04.2012 - 04.2017
- Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
- Diagnosed and repaired All problems in recreational vehicles.
- Explained vehicle systems operation to customers.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing using caulking compounds and plastic or copper pipe.
- Repaired cosmetic damage to areas such as walls and floors.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Custom Installed newly purchased equipment per customer requests in recreational vehicles.
Education
GED -
Valley High School
Gilcrest COSkills
- Brake Systems
- Electrical Troubleshooting
- Suspension Systems
- Appliance Repair
- Hydraulic systems
- Preventive Maintenance
- Roofing repair
- Cost Estimation
- Diagnostic Skills
Timeline
RV Service Technician
Lazydays R.V. Center
01.2020 - 12.2023
RV Service Technician
Gander RV
01.2019 - 01.2020
RV Service Technician
RV Four Seasons
05.2017 - 01.2019
RV Service Technician
Tarpley RV
04.2012 - 04.2017
GED -
Valley High School
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