Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Joe Russo

Rockaway,NJ

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Domenicos Italian Resturant
Rockaway, NJ
05.2024 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in processing orders accurately, ensuring timely delivery to enhance customer satisfaction.
  • Collaborated with team members to maintain a clean and organized dining area for optimal guest experience.
  • Utilized point-of-sale systems for efficient transaction processing and inventory management.
  • Engaged with customers to foster positive relationships, encouraging repeat visits and loyalty to the restaurant.

Education

Bachelor of Science - Marketing

Wilkes University
Wilkes-barre, PA

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Relationship building

Payment processing

Timeline

Customer Service Representative

Domenicos Italian Resturant
05.2024 - Current

Bachelor of Science - Marketing

Wilkes University
Joe Russo