Joe Salatino
Dayton,OH
Summary
Results-driven individual with experience in training and mentoring staff in fast-paced environments. Known for exceptional customer communication and efficient operations management, contributing to improved service delivery and guest satisfaction.
Overview
8
8
years of professional experience
Work History
Valet
Michigan Shores Club
Wilmette, IL
06.2024 - Current
- Managed efficient parking operations for members and guests, ensuring timely vehicle retrieval.
- Assisted in maintaining organization of parking areas, enhancing overall guest experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained and mentored new staff on valet procedures and safety protocols.
Golf Caddy
ClubCorp
Arlington Heights, IL
03.2021 - Current
- Assisted golfers in club selection and shot strategy to enhance performance on the course.
- Provided detailed course knowledge, including layout, hazards, and greenside conditions to optimize play.
- Maintained equipment cleanliness and organization to ensure readiness for daily operations.
- Developed strong relationships with clients, enhancing overall customer satisfaction and loyalty.
Soccer Referee
Mount Prospect Park District
Mount Prospect, IL
03.2018 - 11.2022
- Enforced rules and regulations to maintain fair play during matches.
- Communicated effectively with players, coaches, and spectators to resolve disputes.
- Evaluated player performances and game situations for accurate decision-making.
- Trained new referees on procedures, policies, and conflict resolution strategies.
Education
Bachelor of Science - Business Economics
University of Dayton
Dayton, OH05-2029
High School Diploma -
Saint Viator
Arlington Heights, IL05-2025
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Strong communication skills
Timeline
Valet
Michigan Shores Club
06.2024 - Current
Golf Caddy
ClubCorp
03.2021 - Current
Soccer Referee
Mount Prospect Park District
03.2018 - 11.2022
Bachelor of Science - Business Economics
University of Dayton
High School Diploma -
Saint Viator