Joe Stewart
Little Rock,AR
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Special Response
Special Response Corporation
Huntvalley , MD
02.1999 - Current
- Performed quality assurance tests on products before shipment to ensure accuracy of order fulfillment.
- Resolved escalated customer service issues in a timely manner.
- Assisted customers with product inquiries, complaints, and feedback.
- Ensured all customer information was kept confidential according to company policies.
Education
Bachelor of Science - General Studies
Southwest University
Missouri City, MO05-1989
Skills
- Dispute Resolution
- Promotional support
- Call Documentation
- Customer Segmentation
- Upselling strategies
Timeline
Special Response
Special Response Corporation
02.1999 - Current
Bachelor of Science - General Studies
Southwest University
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