Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Stouse

Charlotte,NC

Summary

Dynamic IT Program Manager with a proven track record at VectorUSA, excelling in contract negotiation and risk assessment. Adept at strategic planning and resource management, I drive project success through effective communication and leadership, ensuring compliance and enhancing cybersecurity measures. Committed to delivering operational excellence and fostering strong vendor relationships.

Overview

12
12
years of professional experience

Work History

IT Program Manager

VectorUSA
Charlotte, NC
03.2022 - Current
  • Negotiated contracts and monitored service levels to maintain strong vendor relationships.
  • Drafted and reviewed contracts, policies, and procedures for IT programs.
  • Coordinated meetings with technical staff and clients to clarify program requirements.
  • Evaluated system performance against benchmarks to ensure operational efficiency.
  • Managed resources effectively to guarantee timely project completion.
  • Conducted research on emerging technologies to enhance existing IT systems.
  • Ensured compliance with regulations during implementation of new IT programs.
  • Identified risks associated with new IT program implementations.

Senior Solutions Engineer

Walser Technology Group
Charlotte, NC
11.2016 - 03.2022
  • Developed long-term strategic goals for systems engineering team aligned with business objectives.
  • Provided technical support for internal customers addressing hardware and software issues.
  • Implemented system security policies, procedures, and best practices to enhance data protection.
  • Maintained documentation of server changes to ensure compliance with corporate standards.
  • Collaborated with teams to ensure seamless operation of IT infrastructure.
  • Conducted root cause analysis and developed corrective action strategies to mitigate risks.
  • Built and managed network infrastructure using various virtual products for optimal performance.
  • Designed mission-critical infrastructure to guarantee consistent availability and reliability.

Project Manager/Senior Systems Engineer

Advanced2000
Charlotte, NC
12.2013 - 11.2016
  • Successfully managed multiple projects with competing deadlines, ensuring timely completion.
  • Conducted regular status meetings with internal teams and external partners to monitor progress.
  • Developed project plans, timelines, and budgets to meet established milestones.
  • Identified project risks and implemented strategies for effective mitigation.
  • Maintained comprehensive documentation, including specifications, change orders, and invoices.
  • Coordinated cross-departmental resources to facilitate successful project execution.
  • Led collaborative meetings with team members, consultants, and contractors to drive alignment.
  • Established strong partnerships with vendors and contractors to enhance project outcomes.

Education

Bachelor of Arts - Telecommunications

Baylor University
Waco, TX
08-2002

Skills

  • Project management and vendor management
  • Contract negotiation and regulatory compliance
  • Risk assessment and system evaluation
  • Resource management and technical documentation
  • Effective communication and problem solving
  • Strategic planning and team leadership
  • IT strategy development and security improvements
  • System integration and infrastructure development
  • Cybersecurity and IT project lifecycle

Timeline

IT Program Manager

VectorUSA
03.2022 - Current

Senior Solutions Engineer

Walser Technology Group
11.2016 - 03.2022

Project Manager/Senior Systems Engineer

Advanced2000
12.2013 - 11.2016

Bachelor of Arts - Telecommunications

Baylor University

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