Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joe Torres

Apopka,FL

Summary

Dynamic professional with a proven track record, excelling in team collaboration and customer service. Leveraged analytical skills to enhance product placement, driving sales growth. Recognized for training new staff and maintaining high standards in merchandising, showcasing a commitment to excellence and a disciplined approach to achieving organizational goals.

Overview

20
20
years of professional experience

Work History

Merchandiser

Sam’s Club
Apopka, Florida
09.2022 - Current
  • Managed product displays to enhance visual appeal and customer engagement.
  • Collaborated with team to maintain inventory accuracy and stock levels.
  • Analyzed sales data to optimize product placement and merchandising strategies.
  • Trained new staff on merchandising standards and store policies.

Sales Administrator

Cardiac Kinetics
Orlando , FL
07.2019 - 04.2022
  • Coordinated communication between monitor technician and patients for efficient service delivery.
  • Billed insurance companies for medical device maintenance to ensure timely reimbursements.
  • Educated patients on remote monitor features, including Bluetooth capability to enhance equipment sales.
  • Contacted cardiologist clinics to promote patient services and expand outreach efforts.

Sales Representative

The Body Club
Orlando, FL
12.2012 - 08.2019
  • Give tours of facility and explain membership options and rates
  • Create contact lists and follow up with calls and emails
  • Use Mind Body POS system to finalize sale, upload and sign contract with member.
  • Developed and implemented sales strategies to meet organizational objectives.
  • Conducted presentations about membership offerings, answering questions from prospective members.
  • Maintained accurate records of customer information and interactions.

Cook

The Omphoy Ocean Resort And Spa
Palm Beach, FL
05.2009 - 10.2012
  • Worked multiple kitchen stations; fry, grill, salads, and pastry plating.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Catering organization, set up/breakdown of VIP functions, weddings and events at the Michelle Bernstein signature restaurant.
  • Checked freshness of food and ingredients prior to use.
  • Followed recipes to prepare meals according to customer specifications.
  • Checked quality of food products to meet high standards.

Prep Cook

The Resort At Singer Island
Palm Beach, FL
01.2006 - Current
  • Managed all room service orders and staff meals efficiently.
  • Ensured compliance with food safety standards through thorough cleaning and sanitization of work areas and equipment.
  • Prepared breakfast service items for next day’s menu.
  • Prepped banquet orders, including fruit platters, pastries, and cheese plates, for upcoming functions.
  • Supervised night cleaning staff to guarantee proper kitchen breakdown procedures.
  • Monitored walk-in temperatures to maintain optimal food storage conditions.
  • Rotated and dated food inventory to prevent spoilage and ensure freshness.

Education

Associate of Science - Baking And Pastry Arts

Florida Culinary Institute
West Palm Beach, FL
06.2005

Skills

  • Team collaboration
  • Customer service
  • Focus and discipline
  • Professional demeanor

Languages

Spanish, Full Professional

Timeline

Merchandiser

Sam’s Club
09.2022 - Current

Sales Administrator

Cardiac Kinetics
07.2019 - 04.2022

Sales Representative

The Body Club
12.2012 - 08.2019

Cook

The Omphoy Ocean Resort And Spa
05.2009 - 10.2012

Prep Cook

The Resort At Singer Island
01.2006 - Current

Associate of Science - Baking And Pastry Arts

Florida Culinary Institute