Joe Vargas Garcia
Peachtree Corners,GA
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competency include MS Office applications.
Overview
5
5
years of professional experience
Work History
Express Service Technician
Infiniti Of Gwinnett
09.2018 - 05.2021
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Maximized workflow efficiency by coordinating closely with parts department during repair process.
- Leveraged diagnostic tools and special service equipment to test components and systems.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
- Analyzed vehicle data using advanced diagnostic equipment.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Supported a positive workplace culture through active collaboration, open communication, and shared responsibility among team members.
Front Desk Agent
HEI Hotels & Resorts
05.2021 - 12.2021
- Developed and maintained positive relationships with guests for satisfaction.
- Trained new staff members in customer service techniques and hotel operations.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Kept accounts in balance and ran daily reports to verify totals.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used internal software to process reservations, check-ins and check-outs.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
Car Washer
Infiniti Of Gwinnett
09.2021 - Current
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Managed inventory levels of cleaning supplies, ensuring necessary products were always available for use.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Education
Associate of Applied Science - Mechatronics Technology
12.2025
High School Diploma -
05.2019
High School Diploma -
05.2019
Skills
- Excellent problem-solving skills
- Relationship building and rapport
- Mathematic skills
- Computer Skills
- Mechanical Aptitude
- Excellent adaptability
- New Employee Training
- Safety Compliance
- Computerized Diagnostics
- Safety Checks
- Time Management
Timeline
Car Washer - Infiniti Of Gwinnett
09.2021 - Current
Front Desk Agent - HEI Hotels & Resorts
05.2021 - 12.2021
Express Service Technician - Infiniti Of Gwinnett
09.2018 - 05.2021
Gwinnett Technical College - Associate of Applied Science, Mechatronics Technology
Meadowcreek High School - High School Diploma,
Maxwell High School of Technology - High School Diploma,