Joe Zumbo
Brooksville
Summary
Customer-focused with a versatile background in call center support, dispatching, logistics and food production. Seeking a long term career bringing a strong foundation in customer service. I am eager to cross-train, acquire new trade skills, and contribute to long term operational success,
Overview
1
1
Certification
15
15
years of professional experience
Work History
Courier and Rideshare Operator
Self Employed
Hernando County
08.2025 - Current
- Executed time-sensitive deliveries, ensuring high customer satisfaction through safe, reliable, and communicative service.
Food Production Manager
Mr.G's Foods LLC
Brooksville
07.2011 - 08.2025
Led team of 5 in preparation, production, and packaging of food products, ensuring quality and efficiency.
Managed inventory distribution of food products to restaurants, maintaining supply chain integrity.
Acquired a forklift and pallet jack certification, to safely load the products for distribution.
Dispatcher/Customer Service Representative
MobilexUSA
Clearwater
09.2018 - 01.2020
- Managed incoming and outgoing calls from nurses regarding standing orders, facilitating effective communication.
- Coordinated dispatch of X-ray technicians to nursing homes and hospitals, ensuring timely patient care.
- Maintained part-time position to support income while managing primary job responsibilities.
Education
Massage Therapy
Benes International
Brooksville, FL08-2025
High School Diploma -
Southeren Regional High School
Manahawkin, NJ06-2003
General Studies
University of Tennessee
Chatanooga, TNSkills
- Forklift operation
- Inventory control
- Mathematical and computer skills
- Time management
- Client communication
- Customer service
- Team collaboration
- Problem solving
- Organizational skills
PERSONAL INTERESTS
Spending time with my family and children Writing, massage therapy, as well as sports
Certification
- Forklift Certification
- Pallet Jack Certification
- Food Handler Certification
- Class D Security License
- Valid Florida State Drivers License
- Certified Massage Therapist CMT
Timeline
Courier and Rideshare Operator
Self Employed
08.2025 - Current
Dispatcher/Customer Service Representative
MobilexUSA
09.2018 - 01.2020
Food Production Manager
Mr.G's Foods LLC
07.2011 - 08.2025
Massage Therapy
Benes International
High School Diploma -
Southeren Regional High School
General Studies
University of Tennessee