Joe E. Delia

Rancho Cucamonga,CA

Summary

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

years of professional experience

Certification

Work History

Owner / CEO

Joe Mar Polygraph and Investigation Services Inc.

1979.01 - 2024.04

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Negotiated contracts with organizations for better pricing and terms.
Managed financial aspects of the business.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Supervising Senior Polygraph Examiner/Investigator

Los Angeles County Sheriff's Department

1995.05 - 2017.03

Improved report writing skills, providing concise summaries of examination findings for clients and stakeholders.
Customized questioning strategies based on individual case requirements while adhering to standardized procedures for consistency purposes.
Developed strong communication abilities, presenting polygraph results to both technical and non-technical audiences with clarity.
Increased client satisfaction by effectively addressing concerns and explaining the polygraph process in detail.
Maintained up-to-date knowledge of industry best practices, attending training workshops and conferences regularly.
Enhanced the credibility of polygraph services by adhering to ethical standards set forth by professional associations.
Handled sensitive cases discreetly, maintaining strict confidentiality protocols throughout the entire examination process.
Streamlined examination processes, implementing efficient scheduling and time management strategies.
Collaborated with multidisciplinary teams to provide thorough investigations for legal proceedings and security clearances.
Contributed to case resolutions by offering expert testimony during court trials when necessary.
Conducted comprehensive pre-examination interviews to establish rapport and gather relevant information from clients.
Collaborated with federal agencies on investigations.

Criminal Investigator

Northrup Grumman

2005.01 - 2015.01

Maintained detailed records of investigations, ensuring accuracy and compliance with departmental policies and procedures.
Gathered facts from interviews of suspects, witnesses, and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.

Education

Numerous Courses - Criminal Justice

East Los Angeles College

Monterey Park, CA

Skills

Customer relations
Small business operations and management
Staff hiring

Relationship building
Verbal and written communication

Certification

Federal Bureau of Investigations

School of Hostage Negotiations

Medal of Valor

City of Los Angeles

District Attorney

Timeline