Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
Generic

Joel Aguilar Jr.

Garland,TX

Summary

Motivated and results-driven retail management professional with over seven years of experience in team leadership, operations management, and customer satisfaction. Proven ability to drive sales, streamline operations, and improve customer experience in fast-paced retail environments. Seeking to leverage my skills in sales growth, team leadership, and store management to contribute to the success of a dynamic retail team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

BootBarn
Garland, TX
06.2025 - Current
  • Oversee daily operations, ensuring the store runs smoothly and efficiently, while maintaining high customer service standards.
  • Lead and mentor a team of sales partners, conduct performance reviews, and ensure consistent training and skill development.
  • Implement sales strategies that resulted in an increase in revenue and consistently met or exceeded monthly sales targets.
  • Manage inventory control and product replenishment, ensuring product availability, and maintaining optimal stock levels.
  • Resolve customer complaints, and ensure customer satisfaction rates.
  • Collaborate with senior management to execute in-store promotions and seasonal campaigns, which contributed to an increase in foot traffic and sales.

Promotions Team Member

Dallas Stars Hockey Club
Frisco, TX
07.2022 - Current
  • Represent the Dallas Stars at promotional events and game days, promoting team merchandise, and increasing product sales.
  • Coordinated in-game promotions and fan giveaways, improving fan engagement and leading to increase in event merchandise sales.
  • Worked closely with the marketing team to ensure promotions met business objectives, contributing to enhanced fan interaction and brand visibility.
  • Delivered exceptional customer service, maintaining a high level of fan satisfaction, and positive event feedback.

Key Holder

BootBarn
Dallas, TX
03.2025 - 06.2025
  • Responsible for opening and closing the store, ensuring compliance with security protocols, and cash handling procedures.
  • Supervised sales floor activities, driving customer service excellence, and ensuring associates met sales goals.
  • Trained new employees in store operations, product knowledge, and customer service, leading to improvement in team performance.
  • Contributed to a increase in sales during my tenure by supporting sales strategies and assisting customers with product recommendations.

Brand Operations Manager

Victoria's Secret & PINK
Plano, TX
01.2022 - 01.2022
  • Primary responsibility of driving total store results through the product life cycle, company direction and customer trends.
  • Supported all brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing)
  • Personally demonstrates and provides coaching to direct reports selling behaviors and observations in all zones (selling floor, cash wrap, fitting room, and non-sales area), as well as coming up with action plan to impact positively coaching/observations points.
  • Driver of the talent life cycle for direct reports and assigned team; which includes selection/interviewing, onboarding, coaching/performance management, succession, reward and recognition, and culture/engagement of assigned team
  • Direct Reports as assigned (based on store volume): Supervisor(s), Sales and Support Generalists
  • Execution of all store projects and compliance
  • Supported operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards
  • Developed brand identity with distinctive graphic style and tone for company communications.

Education

High School Diploma -

North Garl\and High School
Garland, TX
05.2009

Skills

  • Inventory management
  • Customer service
  • Performance management
  • Sales strategy
  • Team leadership
  • Visual merchandising
  • Employee training
  • Conflict resolution
  • Time management
  • Retail operations
  • Store organization
  • Store operations
  • Employee scheduling
  • Staff supervision

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Sports Marketing, Coursera-Northwestern University - April 2022

Timeline

Assistant Store Manager

BootBarn
06.2025 - Current

Key Holder

BootBarn
03.2025 - 06.2025

Promotions Team Member

Dallas Stars Hockey Club
07.2022 - Current

Brand Operations Manager

Victoria's Secret & PINK
01.2022 - 01.2022

High School Diploma -

North Garl\and High School

Similar Profiles

CREATE PROFILE