Joel Badali
Missoula,Montana
Summary
Service-oriented claims adjuster skilled at applying creative approaches to solving complex problems. Experience adjudicating 150 lost time and litigated indemnity workers compensation claims in a TPA environment. Adept at developing profitable and quality-focused processes in accordance with company best practices coupled with statutory rules and regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Resolution Manager - Claims Adjuster
Gallagher Bassett Services
03.2023 - Current
- Consistently handle and investigate 150 loss time and litigated workers compensation claims for my assigned client base 40 insureds for Montana benefit state claims.
- Communicate with various stakeholders in the claims process to include clients, carriers, brokers, vendors, medical providers, attorneys, and injured employees to ensure an effective and positive outcome for all parties
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with my clients by fostering trust through transparency during the claim process.
CDL Driver
Summit Beverage
07.2022 - 12.2022
- Ensured safe transportation of goods by meticulously adhering to company and DOT safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Exhibited strong attention to detail while completing necessary paperwork and documentation for each shipment, minimizing potential discrepancies.
Western Excavation
Ready Mixer - CDL Driver
04.2022 - 07.2022
- Responsible for driving a cement mixer truck daily to both site and order locations.
- Ensured job site safety by consistently maintaining and inspecting equipment.
- Expedited project timelines by skillfully navigating tight spaces with large equipment, minimizing delays due to difficult site conditions.
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after each assigned trip,
Real Estate Broker Associate
Homesmart Realty Group
06.2017 - 03.2022
- Built lasting relationships with clients through trustworthiness, professionalism, and genuine interest in their success.
- Collaborated with other real estate professionals to expand network and referral opportunities, boosting overall business growth.
- Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
- Conducted comprehensive market analysis to accurately price properties and attract potential buyers.
Insurance Producer
Farmers Insurance Company
06.2019 - 09.2019
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Sales and Production Manager
Rocky Mountain Medical Lasers
12.2010 - 01.2016
- ·Educated and sold clients on products and services in the cosmetic, plastic, aesthetic, and pharmaceutical industry.
- Streamlined production processes for enhanced efficiency and reduced operational costs.
- Responsible for in-person product demonstrations.
- Consistently met or exceeded monthly sales targets through diligent prospecting efforts and strategic account management initiatives.
Education
Heavy Equipment Operation Program -
University of Montana
Missoula, MT05.2021
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Certification
- Montana All-Lines Adjuster License
- Montana Workmen’s Compensation Adjuster Certification
- SENSE & OSHA Certification - American Welding Society – Lincoln College of Technology Colorado
- Commercial Diving/Underwater Welding Certification – International Diving Institute, Charleston, SC
- Insurance Producer License (Life, Casualty, Medical, Auto) – Colorado Division of Insurance
- Real Estate Broker License (06/2017) – Kaplan Real Estate Education Colorado
Licensing and Certifications
- Montana All-Lines Adjuster License
- Montana Workmen’s Compensation Adjuster Certification
- SENSE & OSHA Certification - American Welding Society – Lincoln College of Technology Colorado
- Commercial Diving/Underwater Welding Certification – International Diving Institute, Charleston, SC
- Insurance Producer License (Life, Casualty, Medical, Auto) – Colorado Division of Insurance
- Real Estate Broker License (06/2017) – Kaplan Real Estate Education Colorado
Timeline
Resolution Manager - Claims Adjuster
Gallagher Bassett Services
03.2023 - Current
CDL Driver
Summit Beverage
07.2022 - 12.2022
Western Excavation
Ready Mixer - CDL Driver
04.2022 - 07.2022
Insurance Producer
Farmers Insurance Company
06.2019 - 09.2019
Real Estate Broker Associate
Homesmart Realty Group
06.2017 - 03.2022
Sales and Production Manager
Rocky Mountain Medical Lasers
12.2010 - 01.2016
Heavy Equipment Operation Program -
University of Montana