Joel Baier
Summary
Results-driven professional with experience across retail, the service industry, military service, and freight logistics. Skilled in relationship building, communication, and problem-solving within fast-paced, high-pressure environments. Proven ability to adapt quickly, manage competing priorities, and drive operational success through strong customer and carrier relationships.
Overview
7
7
years of professional experience
Work History
Carrier Account Manager
Ryan Transportation
Overland Park, KS
12.2025 - Current
- Built and maintained relationships with freight carriers to secure competitive rates, improve service reliability, and ensure on-time shipment coverage.
- Managed 10–20 high-value shipments daily, conducting enhanced carrier vetting, continuous tracking, and proactive communication to ensure secure, on-time delivery and minimize risk.
- Generated over $2.5 million in revenue through strategic carrier partnerships, consistent relationship growth, and efficient load coverage, with continued year-over-year expansion.
Carrier Sales Representative
Ryan Transportation
Overland Park, Kansas
06.2024 - 12.2025
- Managed high-volume communication with carriers and internal teams, leveraging transportation management systems (TMS) to enhance operational efficiency and customer satisfaction.
- Negotiated pricing and capacity with carriers, coordinating daily load planning, tracking shipments, and resolving service issues to maintain service reliability in a fast-paced logistics environment.
- Consistently recognized as a top performer by leading the team in revenue generation and daily loads booked through strong carrier relationships, negotiation skills, and operational efficiency.
Specialist
United States Army Reserve
Belton, MO
04.2019 - 04.2025
- Ensured accountability and proper handling of high-value military equipment through rigorous inspections, enhancing operational readiness and compliance with safety standards.
- Trained and supported new personnel on operational protocols and equipment handling, fostering effective team coordination in fast-paced environments.
Education
Bachelor of Science - Marketing And Professional Strategic Selling
Kansas State University
Manhattan, KS05-2024
Skills
- Advanced communication
- Customer relations
- Continuous improvement
- Risk management
Timeline
Carrier Account Manager
Ryan Transportation
12.2025 - Current
Carrier Sales Representative
Ryan Transportation
06.2024 - 12.2025
Specialist
United States Army Reserve
04.2019 - 04.2025
Bachelor of Science - Marketing And Professional Strategic Selling
Kansas State University