Joel Banks
West Palm Beach,FL
Summary
Dynamic real estate professional with a proven track record at RE/MAX, excelling in customer service and consultative sales. Developed The Home Sellers Success Program, enhancing agent training. Recognized for outstanding professionalism, adept at leveraging Act software to optimize client relationships and drive business growth. Committed to delivering tailored solutions that elevate client satisfaction.
Overview
41
41
years of professional experience
Work History
Owner/Operator
Self-employeed
10.1996 - 12.2023
- Brokered small companies and franchises.
- Negotiated leases for businesses.
- Continued to sell residential real estate.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
Sales Consultant
RE/MAX and Banks Realty Services
07.1989 - 06.1995
- Used consultative sales techniques to understand customer needs and recommend relevant services.
- Maximized customer retention by resolving issues quickly.
- Responded to telephone and in-person requests for information about buying and listing real estate.
- Updated marketing and advertising strategies to better serve our customer base.
- Coordinated monthly meeting with staff to maintain state of the art customer service.
Owner/Operator
Self-employeed
04.1983 - 02.1989
- Invested in coin laundries and Real Estate ventures.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Updated investments and resold them at a profit.
Skills
- Outstanding professionalism and award winning customer service
- Used Act contact management software
- Developed The Home Sellers Success Program which was used to teach real estate agents and homeowner how to buy, sell and lease real estate
Timeline
Owner/Operator
Self-employeed
10.1996 - 12.2023
Sales Consultant
RE/MAX and Banks Realty Services
07.1989 - 06.1995
Owner/Operator
Self-employeed
04.1983 - 02.1989