Summary
Overview
Work History
Education
Skills
Certification
Military Service
Languages
Timeline
Generic

Joel Bernal

Elgin,TX

Summary

Seasoned Operations Manager and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Manager

Belfor Property Restoration
07.2016 - Current
  • Mentors and guides a team of 22 employees to grow and promote within the company
  • Manage and leads a team of 12 field technicians; overseeing daily operations, scheduling, and training.
  • Responsible for the Office Administration Section of three Employees; this includes training, recruiting, overseeing Accounts Receivable and Accounts Payable.
  • Assists Project Managers/Estimators in company programs and compliances, billing procedures, production of projects, contract and budgets, Client SOPs, and TPA programs.
  • Maintains all required fleet vehicle maintenance, daily checks and inspections for 18 company vehicles through Holman ARI.
  • Safety Coordinator, making sure all are trained and informed on required OSHA and certifications for industry.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Staff Sergeant Promotable

US Army
05.2007 - Current
  • Currently serving in the Texas National Guard with 17 years of service
  • Serves as Platoon Sergeant and senior leader for a 56 Soldier unit
  • Previously assigned as Operations Leader; in charge of over 200 missions that include transportation, scheduling, gear, uniforms, personnel actions and accommodations.
  • Served as Administration Leader; responsible for all Soldier required military actions including reenlistments, travel pay, awards, education benefits, and evaluations.

Education

Bachelor of Arts - Music Education

University of Texas at Austin
Austin, TX
05.2006

Skills

  • JD Edwards
  • ADP Payroll Services
  • Strong computer software knowledge
  • Bilingual - English and Spanish
  • Health and safety compliance
  • Performance monitoring
  • Marketing
  • Incidents management

Certification

  • Top Secret Clearance
  • ASHE ICRA 2.0 Trained

Military Service

United States Army, SSG, 17

Languages

Spanish
Full Professional

Timeline

Operations Manager

Belfor Property Restoration
07.2016 - Current

Staff Sergeant Promotable

US Army
05.2007 - Current
  • Top Secret Clearance
  • ASHE ICRA 2.0 Trained

Bachelor of Arts - Music Education

University of Texas at Austin
Joel Bernal