Joel Blaisdell
Bluefield
Summary
Dynamic professional with a strong background in customer service and technical support, honed at US Cellular. Proven ability to resolve complex issues and enhance customer satisfaction. Skilled in mobile device troubleshooting and inventory management, with a commitment to team collaboration and achieving operational excellence. Energetic Retail Wireless Consultant with customer-oriented approach and extensive wireless service and product knowledge used to increase sales. Multi-talented with product coaching and technical support expertise. Accomplished in retaining customers through prompt and friendly service while attracting new customers through word-of-mouth marketing techniques.
Overview
4
4
years of professional experience
Work History
Retail Wireless Consultant
US Celluar
Princeton
03.2023 - 05.2024
- Demonstrated knowledge of products and services to customers through effective communication.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Provided technical assistance and customer support for wireless devices.
- Greeted and assisted customers in the store by providing excellent customer service.
- Advised customers on product features, benefits, and pricing plans.
- Conducted regular audits of merchandise stock levels to ensure accuracy of inventory records.
Cook
Chick-fil-A
Princeton
10.2022 - 03.2023
- Organized storage areas for efficient usage of space.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Construction Mechanic
US Navy Seabees
Princeton
02.2020 - 02.2022
- Installed new or modified components for improved performance of the machinery.
- Inspected, diagnosed, and repaired hydraulic systems.
- Ensured that safety protocols were followed while performing repair tasks.
- Conducted regular oil changes on all construction equipment.
- Troubleshot malfunctions in the mechanical, electrical and electronic components of the machines.
- Replaced faulty parts such as filters, hoses, belts, pumps and motors.
Education
Associate of Science - Information Technology
Valley College
Morgantown, WV04-2025
GED -
Arkansas Adult Education Center
Fayetteville, AR07-2007
Skills
- Technical support
- Network troubleshooting
- Database management
- Customer service
- Inventory management
- Team collaboration
- Cellular operating systems
- Salesforce proficiency
- Technical troubleshooting
- Processing payments
- Troubleshooting technical issues
- Cell phone operating systems
- Mobile device troubleshooting
Timeline
Retail Wireless Consultant
US Celluar
03.2023 - 05.2024
Cook
Chick-fil-A
10.2022 - 03.2023
Construction Mechanic
US Navy Seabees
02.2020 - 02.2022
Associate of Science - Information Technology
Valley College
GED -
Arkansas Adult Education Center
Similar Profiles
Logan SmithLogan Smith
Sr Developer, Provisioning and DevOps at US CelluarSr Developer, Provisioning and DevOps at US Celluar
Caitlyn SanchezCaitlyn Sanchez
Retail Wireless Consultant at US CelluarRetail Wireless Consultant at US Celluar
Aylinn ChandlerAylinn Chandler
Retail Wirless Sales Consultant at US CelluarRetail Wirless Sales Consultant at US Celluar
Taylor ForgonyTaylor Forgony
Licensed Practical Nurse - Psychiatry at Behavioral Pavilion of The VirginiasLicensed Practical Nurse - Psychiatry at Behavioral Pavilion of The Virginias
Laura SparksLaura Sparks
MDS RN at Bluestone Health & RehabilitationMDS RN at Bluestone Health & Rehabilitation