Joel Carmona
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.while always smiling.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Department Manager
Natural Grocers
Oklahoma City
09.2025 - Current
- Managed daily operations to ensure efficient store functioning.while maintaining dept
- Trained team members on product knowledge and customer service standards.
- Assisted in inventory management and restocking of products on shelves.
- Managed money and deposits to ensure financial integrity.
Sales Supervisor
Harbor Freight
Oklahoma City
02.2024 - 05.2025
- Supervised daily sales activities in a fast-paced retail environment.
- Trained and mentored new team members on product knowledge .
- Collaborated with team members to achieve sales goals effectively.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted with inventory management to ensure product availability for customers.
- Supported visual merchandising efforts to enhance store appearance consistently.
- Train customer on Greeting customers and provided exceptional customer service.
Salesperson
Ashley Furniture Homestore
Oklahoma City
01.2023 - 01.2024
- Assisted customers in selecting furniture and accessories for their homes.
- Developed key customer relationships to increase sales.
- Maintained knowledge of current inventory and product features.
- Demonstrated furniture assembly techniques to enhance customer understanding.
- Educated customers on care and maintenance of furniture products.
- Collaborated with team members to create appealing showroom displays.
- Participated in training sessions to improve sales techniques and product knowledge.
- Resolved customer complaints promptly and efficiently.
- Use sales techniques too assist customer with obtaining credit through synchrony credit card .
Assistant Store Manager
AutoZone
Oklahoma City
01.2022 - 01.2023
- Assisted in managing daily store operations and staff activities.
- Trained new employees on store policies and customer service standards.
- Ensured inventory accuracy through regular audits and stock management.
- Scheduling staff appropriately too maximize customer experience
Education
Auto Body Repair - Auto Collision
Western Technology Center Oklahoma
Oklahoma City, Oklahoma 01.2014 - 06.2015
Cooper Highschool
Oklahoma City, OklahomaSkills
- Inventory management
- Customer service
- Team leadership
- Financial handling
- Sales strategy
- Training and mentoring
- Sales expertise
- Team supervision
- Training and development
Languages
Spanish
Limited
Accomplishments
- 3rd in state competition for auto body repair
Certification
- Forklift certified
References
References available upon request.
Timeline
Department Manager
Natural Grocers
09.2025 - Current
Sales Supervisor
Harbor Freight
02.2024 - 05.2025
Salesperson
Ashley Furniture Homestore
01.2023 - 01.2024
Assistant Store Manager
AutoZone
01.2022 - 01.2023
Auto Body Repair - Auto Collision
Western Technology Center Oklahoma
01.2014 - 06.2015
Cooper Highschool