Joel Covarrubio
Temple,TX
Summary
- Fast food professional with over 4 years of experience in customer service and food preparation. Demonstrated ability to maintain high food safety and sanitation standards while optimizing operational efficiency. Proficient in Point of Sale systems, enhancing transaction processes. Strong interpersonal skills contribute to a positive customer experience and team collaboration.
Overview
6
6
years of professional experience
Work History
Order Selector
HEB Distribution Center
Temple, TX
03.2025 - 07.2025
- Utilized pallet jacks and forklifts to transport and stack merchandise, boosting productivity.
- Verified product codes and quantities to enhance order accuracy before packaging.
- Managed multiple tasks during peak hours, ensuring quality and speed remained uncompromised.
- Leveraged thorough knowledge of warehouse layout to expedite order processing timeframes.
- Handled fragile items carefully to minimize damage while selecting orders.
- Adhered to company guidelines to maintain a clean and safe work environment.
- Worked extra hours during busy periods to meet tight shipping deadlines.
Team Member | Fast Food Service
McDonald's
04.2022 - 08.2023
- Worked at McDonald's, a global fast-food chain known for its burgers and fries, providing efficient service and maintaining high standards of food safety and customer satisfaction.
- Processed cash and card payments with +98% accuracy, enhancing cash handling efficiency.
- Prepared orders accurately and efficiently, contributing to a +15% increase in customer satisfaction scores.
- Provided exceptional customer service, resolving issues promptly and maintaining a positive dining experience.
- Cleaned and sanitized the restaurant, ensuring compliance with food safety and sanitation standards.
- Restocked supplies and maintained inventory levels, supporting seamless operations.
Team Member | Fast Food Service
Cicis Pizza
09.2021 - 02.2022
- Served at Cicis Pizza, a popular pizza buffet chain, focusing on customer service and operational efficiency.
- Processed cash and card payments, maintaining a +95% accuracy rate.
- Prepared and served food items, adhering to company standards and enhancing food preparation skills.
- Delivered excellent customer service, fostering a welcoming and inclusive environment.
- Cleaned and restocked the restaurant, ensuring a tidy and organized space.
Team Member | Fast Food Service
Subway
03.2019 - 01.2020
- Worked at Subway, a leading sandwich chain, focusing on customer interaction and food preparation.
- Processed cash and card payments efficiently, ensuring accurate cash handling.
- Prepared sandwiches and salads according to customer specifications, enhancing food preparation skills.
- Provided friendly and attentive customer service, contributing to a positive dining experience.
- Maintained cleanliness and sanitation standards, ensuring a safe and hygienic environment.
Education
Cedar Ridge High School
Round Rock, TXSkills
- Customer service and support
- Food safety and sanitation
- Cash handling and control
- Food preparation and services
- Warehouse navigation and order processing
- Efficiency in operations
- Point of sale management
PERSONALITY STRENGTHS
- Open-minded – Open to new ideas, yet values tradition
- Flexible – Adaptable while maintaining stability and success
- Engaged – Excels in teams and one-on-one interactions
- Considerate – Balances personal needs with empathy for others
- Composed – Remains calm under pressure
Timeline
Order Selector
HEB Distribution Center
03.2025 - 07.2025
Team Member | Fast Food Service
McDonald's
04.2022 - 08.2023
Team Member | Fast Food Service
Cicis Pizza
09.2021 - 02.2022
Team Member | Fast Food Service
Subway
03.2019 - 01.2020
Cedar Ridge High School